Branding in higher education: a bibliometric analysis and research agenda

被引:0
作者
Le, Quynh Hoa [1 ]
Fuller, Rachel [2 ]
Hoang, Thu-Hang [1 ]
Nguyen, Ninh [3 ,4 ]
机构
[1] Univ Econ, Sch Int Business Mkt, Ho Chi Minh City, Vietnam
[2] Univ South Australia, Ehrenberg Bass Inst Mkt Sci, Adelaide, Australia
[3] RMIT Univ, Grad Sch Business & Law, Melbourne, Australia
[4] Thuongmai Univ, Ctr Sci & Technol Res & Dev, Hanoi, Vietnam
关键词
Higher education; branding strategy; branding framework; brand components; bibliometric analysis; systematic review; SOCIAL MEDIA; UNIVERSITY BRAND; CO-CREATION; SERVICE BRAND; DOMINANT LOGIC; IMAGE; MANAGEMENT; SATISFACTION; LOYALTY; IDENTIFICATION;
D O I
10.1080/08841241.2023.2289020
中图分类号
F [经济];
学科分类号
02 ;
摘要
In recent years, there has been an influx of research in higher education (HE) branding, which has emerged as an important strategy for HE institutions to gain a competitive advantage and increase market share. This study aims to uncover the intellectual structure and emerging trends of HE branding by performing a bibliometric analysis on 435 research articles retrieved from the Web of Science between 1998 and 2021. Two bibliometric techniques were applied: co-citation analysis and co-word analysis. The co-citation analysis revealed five clusters of HE branding literature: (i) HE brands and branding frameworks; (ii) Antecedents and consequences of HE brand components; (iii) Internationalization in HE branding; (iv) HE communication strategies; and (v) HE brand value co-creation. The co-word analysis emphasized the importance of the co-creation of HE brand value as a key research theme from 2016 onwards. This study also offers future research directions to advance the HE branding literature.
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页数:24
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