Qualitative analysis of university counselors' online counseling experiences during the COVID-19 pandemic

被引:2
作者
Tuna, Burak [1 ]
Avci, Ozlem Haskan [2 ]
机构
[1] Kadir Has Univ, Univ Counseling Ctr, Cibali Campus, TR-34083 Istanbul, Turkiye
[2] Hacettepe Univ, Div Counseling & Guidance, Educ Sci, TR-06800 Ankara, Turkiye
关键词
University counselors; University counseling centers; COVID-19; pandemic; Online counseling; Stress and burnout; Self-care; TECHNOLOGY; ATTITUDES; THERAPY; TELEPSYCHOTHERAPY; PSYCHOTHERAPY; DEPRESSION; IMPACT; BARRIERS; SEEKING;
D O I
10.1007/s12144-023-04358-x
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
This study aimed to reflect on counselors' experiences and the adaptation processes in university counseling centers during the COVID-19 pandemic. Accordingly, 15 counselors and psychologists working at different counseling centers were reached and interviewed. Thematic analysis showed that participants had to adapt to changes brought by the pandemic to continue their services. The adaptation of counseling centers to online practices showed differences according to administrative decisions and technical capacities. As a result of the urgent need to continue providing psychological help, participants moved to online practices, which caused professional and social life changes. Participant attitudes to online counseling were mainly positive. Since students had to move back to their family homes during the pandemic, limited confidentiality was the main problem aside from technological glitches in online sessions. Counselors encountered personal and professional challenges as a result of the ongoing counseling sessions and listed the self-care activities they used.
引用
收藏
页码:8489 / 8503
页数:15
相关论文
共 82 条
[71]   Attitudes towards digital treatment for depression: A European stakeholder survey [J].
Topooco, Naira ;
Riper, Heleen ;
Araya, Ricardo ;
Berking, Matthias ;
Brunn, Matthias ;
Chevreul, Karine ;
Cieslak, Roman ;
Ebert, David Daniel ;
Etchmendy, Ernestina ;
Herrero, Rocio ;
Kleiboer, Annet ;
Krieger, Tobias ;
Garcia-Palacios, Azucena ;
Cerga-Pashoja, Arlinda ;
Smoktunowicz, Ewelina ;
Urech, Antoine ;
Vis, Christiaan ;
Andersson, Gerhard .
INTERNET INTERVENTIONS-THE APPLICATION OF INFORMATION TECHNOLOGY IN MENTAL AND BEHAVIOURAL HEALTH, 2017, 8 :1-9
[72]  
TUIK, 2021, HAN BIL TEKN BT KULL
[73]   Blending online therapy into regular face-to-face therapy for depression: content, ratio and preconditions according to patients and therapists using a Delphi study [J].
van der Vaart, Rosalie ;
Witting, Marjon ;
Riper, Heleen ;
Kooistra, Lisa ;
Bohlmeijer, Ernst T. ;
van Gemert-Pijnen, Lisette J. E. W. C. .
BMC PSYCHIATRY, 2014, 14
[74]  
VanManen M, 2014, DEV QUAL INQ, P1
[75]  
Vincent C, 2017, BRIT J PSYCHOTHER, V33, P63, DOI 10.1111/bjp.12267
[76]   The Impact of COVID-19 on Anxiety in Chinese University Students [J].
Wang, Chongying ;
Zhao, Hong .
FRONTIERS IN PSYCHOLOGY, 2020, 11
[77]   Factors Associated With Mental Health Disorders Among University Students in France Confined During the COVID-19 Pandemic [J].
Wathelet, Marielle ;
Duhem, Stephane ;
Vaiva, Guillaume ;
Baubet, Thierry ;
Habran, Enguerrand ;
Veerapa, Emilie ;
Debien, Christophe ;
Molenda, Sylvie ;
Horn, Mathilde ;
Grandgenevre, Pierre ;
Notredame, Charles-Edouard ;
D'Hondt, Fabien .
JAMA NETWORK OPEN, 2020, 3 (10)
[78]  
Yuksel-Sahin F., 2021, IBAD SOSYAL BILIMLER, P496, DOI [10.21733/ibad.799721, DOI 10.21733/IBAD.799721]
[79]  
Zeren, 2018, T RK PSIKOLOJIK DAN, V8, P63
[80]  
Zeren S G., 2020, European Journal of Educational Research, V9, P825, DOI [DOI 10.12973/EUJER.9.2.825, 10.12973/eu-jer.9.2.825, DOI 10.12973/EU-JER.9.2.825]