Exploring the Effect of Tour Guide Cultural Interpretation on Tourists' Loyalty in the Context of the Southern Journey by Emperor Qianlong

被引:3
作者
Shi, Lei [1 ,2 ]
Ma, Jing-Yan [3 ]
Ann, Chul-Ok [1 ]
机构
[1] Kunsan Natl Univ, Dept Global Business Start Up, Gunsan 54150, South Korea
[2] Wuxi Taihu Univ, Business Coll, Dept Tourism Management, Wuxi 214000, Peoples R China
[3] Kunsan Natl Univ, Coll Social Sci, Dept Supply Chain & Logist, Gunsan 54150, South Korea
关键词
tour guide cultural interpretation; memorable tourism experience; place attachment; tourists' loyalty; southern journey by Emperor Qianlong; PLACE ATTACHMENT; PACKAGE TOURS; SATISFACTION; EXPERIENCE; INTENTION; IMPACT; ANTECEDENTS; PERFORMANCE; ENGAGEMENT; EMOTIONS;
D O I
10.3390/su151511585
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
The southern journey by Emperor Qianlong left behind a wealth of cultural resources in the Jiangnan region. While elucidating the intricate facets of these diverse cultures, the tour guide adeptly fulfills the elevated cultural expectations of the tourists. This, in turn, fosters a deeper sense of attachment and loyalty towards the destination among the tourists. This study investigates the influencing mechanism of tour guide cultural interpretation (TCI) on tourists' loyalty in the context of the southern tour by Emperor Qianlong. The research was conducted with 416 tourists from tour groups visiting Huishan Ancient Town Scenic Area. The results show that TCI has a direct effect on revisit intention (RI) and has an indirect effect on intention to recommend (IR); both memorable tourism experience (MTE) and place attachment (PA) mediate and serially mediate the association between TCI and tourists' loyalty. The findings enrich the research on the relationship between tour guides' interpretation and tourists' loyalty by including MTE and PA as mediating variables.
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页数:19
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