Authentic isn't always best: When inauthentic social media influencers induce positive consumer purchase intention through inspiration

被引:33
作者
Andonopoulos, Vasiliki [1 ]
Lee, Jenny [2 ]
Mathies, Christine [2 ]
机构
[1] Univ Sydney, Business Fac, Discipline Mkt, Darlington, NSW 2008, Australia
[2] Univ New South Wales, Sch Mkt, Sch Business, Sydney, NSW 2052, Australia
关键词
Social media influencers; Personal authenticity; Trustworthiness; Inspiration; Consumer behavior; TRANSACTIONAL LEADERSHIP; CELEBRITY ENDORSERS; CONSUMPTION; CONCEPTUALIZATION; SPOKESPERSON; CREDIBILITY; CONGRUENCE; SCALE;
D O I
10.1016/j.jretconser.2023.103521
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study explores whether and how varying levels of social media influencers (SMIs) personal authenticity affect consumer behavior in four experimental studies. Though consumers who perceive SMIs as being authentic express greater intention to purchase products endorsed by the SMIs, authenticity does not influence nonpurchase behaviors. SMI authenticity also affects purchase intentions through trustworthiness and inspirational capacity. However, authenticity is not always necessary to influence consumer behavior. Inauthentic SMIs still can inspire consumers and positively influence their intentions to purchase hedonic products. These findings add value to existing literature and can inform effective SMI marketing strategies for various product categories.
引用
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页数:10
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