Improving older adults' telehealth through a novel community-academic partnership: Preliminary data

被引:3
|
作者
Neumann, Alicia V. V. [1 ]
Gonzalez, Andrea [1 ]
Walter, Louise C. C. [1 ,2 ]
Rivera, Josette [1 ]
机构
[1] Univ Calif San Francisco, Sch Med, Div Geriatr, Box 1265,490 Illinois St,Floor 8, San Francisco, CA 94143 USA
[2] San Francisco VA Med Ctr, San Francisco, CA USA
关键词
community-academic partnership; COVID-19; older adults; telehealth; training model;
D O I
10.1111/jgs.18556
中图分类号
R592 [老年病学]; C [社会科学总论];
学科分类号
03 ; 0303 ; 100203 ;
摘要
Background: The COVID-19 pandemic increased the use of telehealth, which posed unique challenges for the provision of care to older adults who face numerous barriers to accessing and using technology. To improve older adults' online health-related abilities, the UCSF Geriatrics Workforce Enhancement Program (UCSF-GWEP) partnered with Little Brothers Friends of the Elderly-San Francisco (LBFE-SF) to develop a model telehealth training intervention.Methods: LBFE-SF recruited older adults from their members with wi-fi and paired each one with a new device and volunteer trainer to cover seven lessons and four key tasks (emailing providers, video visits, accessing health information, and using patient portals). Older adults completed surveys to self-assess their skill level after training, and their confidence before, immediately after, and 3 months post training. A subset of trainees were also interviewed about their program goals and experiences. UCSF-GWEP conducted statistical analyses of survey data, and coded interview transcripts to identify aspects of the model supportive to learning and success.Results: Of 43 participants, 31 completed training. Their median age was 75; 48% were non-white; 45% had no more than a high school education; and 63% reported yearly income below U.S. $20,000.Three months after completing the program, more than 50% of trainees reported that they needed little or no help performing all four key tasks, and confidence with video visits, online searches, and patient portals showed significant improvement. Additionally, in interviews participants reported improved health, social benefits, and explained that learning was facilitated by self-pacing, repetition, and longitudinal support from volunteer trainers.Conclusions: Older adults with various barriers to learning technology showed online independence and increased confidence with some telehealth tasks after a novel training intervention. Key characteristics of the model included a tablet device, one-on-one longitudinal support from volunteers, comprehensive learning materials, and community-academic partnership.
引用
收藏
页码:3886 / 3895
页数:10
相关论文
共 50 条
  • [21] Advancing Community-Engaged Research through Partnership Development: Overcoming Challenges Voiced by Community-Academic Partners
    Alexander, Leah
    Sullivan, Clare
    Joosten, Yvonne
    Lipham, Lexie
    Adams, Susie
    Coleman, Paulette
    Carpenter, Rochelle
    Hargreaves, Margaret
    PROGRESS IN COMMUNITY HEALTH PARTNERSHIPS-RESEARCH EDUCATION AND ACTION, 2020, 14 (03) : 315 - 326
  • [22] A Community-Academic Partnership to Address Racial/Ethnic Health Disparities through Grant-Making
    Ramos, Michelle A.
    Fox, Ashley
    Simon, Ellen P.
    Horowitz, Carol R.
    PUBLIC HEALTH REPORTS, 2013, 128 : 61 - 67
  • [23] A community-academic partnership develops a more responsive model to providing depression care to disadvantaged adults in the US
    Dobransky-Fasiska, Deborah
    Nowalk, Mary Patricia
    Cruz, Mario
    McMurray, Michelle L.
    Castillo, Enrico
    Begley, Amy E.
    Pyle, Pamala
    Pincus, Harold Alan
    Reynolds, Charles F., III
    Brown, Charlotte
    INTERNATIONAL JOURNAL OF SOCIAL PSYCHIATRY, 2012, 58 (03) : 295 - 305
  • [24] Improving compliance of recreational fishers with Rockfish Conservation Areas: community-academic partnership to achieve and evaluate conservation
    Ban, Natalie C.
    Kushneryk, Katrina
    Falk, Jenna
    Vachon, Alanna
    Sleigh, Laurel
    ICES JOURNAL OF MARINE SCIENCE, 2020, 77 (06) : 2308 - 2318
  • [25] Implementation of telehealth antimicrobial stewardship through partnership of an academic medical center and a community hospital
    Klatt, Megan E.
    Schulz, Lucas T.
    Fleischman, Dan
    Fox, Barry C.
    Burke, Stuart
    Grinder, Dave
    Rose, Warren E.
    Lepak, Alexander J.
    Andes, David R.
    AMERICAN JOURNAL OF HEALTH-SYSTEM PHARMACY, 2021, 78 (24) : 2256 - 2264
  • [26] A Community-Academic Partnership to Reduce Health Care Disparities in Diagnostic Imaging
    Spalluto, Lucy B.
    Thomas, Debbie
    Beard, Katina R.
    Campbell, Thoris
    Audet, Carolyn M.
    Murry, Velma McBride
    Shrubsole, Martha J.
    Barajas, Claudia P.
    Joosten, Yvonne A.
    Dittus, Robert S.
    Wilkins, Consuelo H.
    JOURNAL OF THE AMERICAN COLLEGE OF RADIOLOGY, 2019, 16 (04) : 649 - 656
  • [27] Common issues, different approaches: strategies for community-academic partnership development
    Baiardi, Janet M.
    Brush, Barbara L.
    Lapides, Sharon
    NURSING INQUIRY, 2010, 17 (04) : 289 - 296
  • [28] Community-Academic Partnership: Intervention to Prepare Community Members for the End-of-Life Journey
    Mixer, Sandra J.
    Smith, Jennifer L.
    Brown, Mary Lynn
    Lindley, Lisa C.
    JOURNAL OF HOSPICE & PALLIATIVE NURSING, 2024, 26 (01) : 41 - 48
  • [29] Strengthening Youth Emotional and Behavioral Well-Being Through Community-Academic Partnership: The EMPOWER Project
    Balter, Alice-Simone
    Racine, Nicole
    Al-Khooly, Dina
    Somir, Indika
    Bandoles, Emerald
    Utchay, Clementine
    Sylvestre, Desiree
    Sibilus, Annabel
    Suri, Anjali
    Pierre, Sandra
    Parkes, Sheldon
    Quesnelle, Shannon
    Brodkin, Sabrina
    Andrade, Brendan F.
    HEALTH PROMOTION PRACTICE, 2024,
  • [30] An Effective Community-Academic Partnership to Extend the Reach of Screenings for Fall Risk
    Schrodt, Lori A.
    Garbe, Kathie C.
    Chaplin, Rebecca
    Busby-Whitehead, Jan
    Shubert, Tiffany E.
    PREVENTING CHRONIC DISEASE, 2013, 10