Marketing in the digital age: data analysis in focus

被引:1
作者
Fernandes, Maira Silva Conde [1 ]
Feitosa, Wilian Ramalho [2 ]
机构
[1] Inst Fed Educ Ciencia & Tecnol Sao Paulo IFSP, Especializacao Gestao Projetos, Av Mutinga 951, BR-05110000 Sao Paulo, SP, Brazil
[2] Inst Fed Educ Ciencia & Tecnol Sao Paulo, Fundacao Getulio Vargas, Mercadol, Escola Adm Empresas Sao Paulo, Av Mutinga 951, BR-05110000 Sao Paulo, SP, Brazil
来源
REVISTA DE GESTAO E SECRETARIADO-GESEC | 2023年 / 14卷 / 05期
关键词
Digital Marketing; Data; Data Analysis;
D O I
10.7769/gesec.v14i5.2126
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The main objective of marketing is to transform a need into a profitable business and to accomplish this it is necessary to focus on customer satisfaction. Today, with the support of digital media, understanding consumer needs has become less difficult work. Everything we do in digital media generates data and, from this, the marketing professional is able to understand his consumer and offer the solution to meet his needs. However, it is important to emphasize that data collection is only the first step, more than collect, it is mandatory to decipher them correctly throughout deep analysis. This article brings the challenges faced by marketing professionals when transforming data into insights that result in satisfying the consumer's need.
引用
收藏
页码:7367 / 7372
页数:6
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