Outcomes of engagement: A systematic literature review and future research directions

This study aims to present a systematic literature review of high-quality contributions in the research area of engagement focusing on studies that examine engagement outcomes. More specifically, a systematic review of the relevant literature on engagement outcomes is conducted providing a broad range of knowledge regarding the overall scope and the extent of each peerreviewed article. Moreover, the study takes into consideration three types of engagement, i.e., work, employee, and job engagement, categorizing individual-level as well as organization-level outcomes of engagement. Additionally, based on a thorough examination of engagement outcomes, a further purpose of this study is to classify each engagement outcome factor into more general categories in respect of individual- and organizational-level outcomes of engagement. The systematic literature review was conducted drawing on an evidence base of 50 articles published in high-ranking journals during the years 2000-2022. The final results provide quantitative data regarding the scope and the extent of each article and map the individual- and organization-level outcomes of work, employee, and job engagement through an in-depth overview of the literature. Finally, future research directions are identified by providing added value to scholars interested in the engagement field of research.