Intercultural communication competence and job burnout in MNC employees: the mediation role of job stress

被引：2
作者：
Xie, Xiaoxia [1 ]
Tu, Yulu [2 ]
Huang, Chienchung [3 ]
机构：
[1] Southwest Univ Finance & Econ, Res Inst Social Dev, Chengdu, Sichuan, Peoples R China
[2] Southwestern Univ Finance & Econ, Fac Int Studies, Chengdu, Peoples R China
[3] Rutgers State Univ, Sch Social Work, Newark, NJ USA
来源：
FRONTIERS IN PSYCHOLOGY | 2024年 / 15卷
关键词：
Chinese multinational corporation; intercultural communication competence; job burnout; job stress; Southeast Asia; OCCUPATIONAL STRESS; TURNOVER INTENTIONS; SOCIAL SUPPORT; WORK; SATISFACTION; HEALTH; CHINA;
D O I：
10.3389/fpsyg.2024.1339604
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
This study examined the relationship between intercultural communication competence (ICC) and job burnout, as well as the mediating effects of job stress, using data collected from employees (n = 1,064) from a Chinese multinational corporation in Brunei. Through regression analysis and mediation effect tests, we found that ICC was negatively associated with job burnout (beta = -0.19, p < 0.001) and job stress (beta = -0.08, p < 0.001). Job stress was positively associated with job burnout (beta = 0.65, p < 0.001). Job stress played a partial mediating role between ICC and job burnout. The total effect of ICC on job burnout was -0.19, the direct effect was -0.14, and the indirect effect of ICC via job stress was -0.05. The findings call for ICC training for employees in multinational corporations.
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页数：10
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