Flight-to-nowhere service: Investigating factors influencing the repurchase intention

被引:0
作者
Kokeny, Laszlo [1 ]
Jaszberenyi, Melinda [1 ]
Syahrivar, Jhanghiz [2 ,3 ]
Kokeny, Levente [3 ,4 ]
机构
[1] Corvinus Univ Budapest, Inst Sustainable Dev, Fovam Ter 8, H-1093 Budapest, Hungary
[2] President Univ, Fac Business, Jl KH Dewantara, Jababeka, Bekasi, Indonesia
[3] Corvinus Univ Budapest, Inst Mkt & Commun Sci, Budapest, Hungary
[4] Ernst & Young Consulting Ltd, Budapest, Hungary
关键词
Escapism; aesthetics; temporal illusion; repurchase intention; flight-to-nowhere; COVID-19; revenge vacation; MODERATING ROLE; SATISFACTION; ESCAPISM; EXPERIENCES; TIME; PERCEPTION; MANAGEMENT; FESTIVAL;
D O I
10.1177/13567667221127458
中图分类号
F [经济];
学科分类号
02 ;
摘要
Revenge vacation, or an individual's strong desire to go on vacation to make up for missed opportunities to travel and escape the stresses of daily life, can take the form of purchasing a flight-to-nowhere service. Although the COVID-19 pandemic is not over, travel restrictions are gradually being relaxed, emphasising the need to investigate the long-term viability of this unique service. This research aims to investigate factors influencing the repurchase intention of the flight-to-nowhere service. Four variables of interest have been identified in this research, namely escapism, aesthetics, temporal illusion and repurchase intention. Purposive sampling yields 126 passengers of flight-to-nowhere service. To analyse the data, this research employs Structural Equation Modelling (SEM) using SPSS and AMOS software. The results suggest that escapism and aesthetics are positive predictors of repurchase intention. Meanwhile, temporal illusion moderates the relationship between aesthetics and repurchase intention, such that high temporal illusion (vs low) weakens the relationship between the two variables. Practical suggestions and future research opportunities are detailed at the end of the paper.
引用
收藏
页码:261 / 275
页数:15
相关论文
共 50 条
[21]   Research on factors influencing the consumer repurchase intention: Data mining of consumers' online reviews based on machine learning [J].
Zhang, Jianming ;
Zheng, Hao ;
Liu, Jie ;
Shen, Wei .
NEURAL COMPUTING & APPLICATIONS, 2024, 36 (17) :9837-9848
[22]   Logistic service quality on young consumers’ repurchase intention: an empirical study in emerging economy [J].
Thanh Tiep Le ;
Phuong Quyen Tran ;
Ngoc Phuong Lam ;
Phuong Ho Pham Uyen ;
My Nguyen Le Tra ;
Phat Dang Tien .
Operations Management Research, 2023, 16 :2174-2191
[23]   Factors affecting customer experience, attitude, and repurchase intention on smart tourism applications [J].
Baran, Zuleyhan ;
Karaca, Sukran .
CURRENT ISSUES IN TOURISM, 2024,
[24]   Factors influencing online shoppers' repurchase intentions: The roles of satisfaction and regret [J].
Liao, Chechen ;
Lin, Hong-Nan ;
Luo, Margaret Meiling ;
Chea, Sophea .
INFORMATION & MANAGEMENT, 2017, 54 (05) :651-668
[25]   Logistic service quality on young consumers' repurchase intention: an empirical study in emerging economy [J].
Le, Thanh Tiep ;
Tran, Phuong Quyen ;
Lam, Ngoc Phuong ;
Uyen, Phuong Ho Pham ;
Tra, My Nguyen Le ;
Tien, Phat Dang .
OPERATIONS MANAGEMENT RESEARCH, 2023, 16 (04) :2174-2191
[26]   Face or Relational Benefits? Research on the Influencing Mechanism on Repurchase Intention for Agricultural Inputs [J].
Gao, Chen ;
Li, Gang ;
Du, Yaolin ;
Wanyan, Yaru .
SUSTAINABILITY, 2023, 15 (20)
[27]   The Antecedents and Outcomes of Customer Satisfaction and the Formation Process of Brand Preference and Repurchase Intention in Service Industries [J].
Jang, Hyeong Yu .
JOURNAL OF GLOBAL SCHOLARS OF MARKETING SCIENCE, 2006, 16 (03) :61-86
[28]   Creating customer repurchase intention in Internet retailing: The effects of multiple service events and product type [J].
Cho, Yun Kyung .
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2015, 22 :213-222
[29]   Factors Affecting the Repurchase Intention of Organic Tea among Millennial Consumers: An Empirical Study [J].
Tian, Huawei ;
Siddik, Abu Bakkar ;
Masukujjaman, Mohammad .
BEHAVIORAL SCIENCES, 2022, 12 (02)
[30]   Livestreaming commerce service quality measurement and its effect on swift guanxi, trust, and repurchase intention [J].
Qin, Fang ;
Zhang, Xinyang ;
Yang, Xiaoxi ;
Guo, Xiaochai .
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2025, 36 (7-8) :591-616