On the Motivations to Seek Information From Artificial Intelligence Agents Versus Humans: A Risk Information Seeking and Processing Perspective

被引：1

作者：

Liao, Wang ^{[1
,4
]}

Weisman, William ^{[2
]}

Thakur, Arti ^{[3
]}

机构：

[1] Univ Washington, Commun, Seattle, WA USA

[2] Univ Calif Davis, Commun, Davis, CA USA

[3] Univ Calif Davis, Davis, CA USA

[4] Univ Washington, Dept Commun, 4109 E Stevens Way NE,Commun Bldg,Room 337, Seattle, WA 98195 USA

来源：

SCIENCE COMMUNICATION | 2024年 / 46卷 / 04期

关键词：

risk information seeking and processing; machine agency; artificial intelligence; AI agent; chatbot; ALGORITHM AVERSION; MODEL; COMPLEMENTARITY; POWER; EXPECTATIONS;

D O I：

10.1177/10755470241232993

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

This study investigates how anticipating an artificial intelligence agent versus human information source moderates the risk information seeking and processing model. It focuses on a behavioral proxy of seeking intention-how long a participant waited for an online consultant whose identity was manipulated. In two samples (N1 = 182 students and N2 = 800 mturkers), the source identity consistently moderated the model in two ways: First, informational subjective norms encouraged seeking from humans but discouraged seeking from AI agents. Second, information insufficiency drove favoritism toward humans-when perceived information-gathering capacity was high. When the capacity was low, AI agents were favored.

引用

页码：458 / 486

页数：29

共 50 条

[21] Managing artificial intelligence applications in healthcare: Promoting information processing among stakeholders*
Laemmermann, Luis
Hofmann, Peter
Urbach, Nils
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2024, 75
[22] Information and the Internet: An Analysis from the Perspective of the Science of the Artificial
Maria Jose Arrojo
Minds and Machines, 2017, 27 : 425 - 448
[23] Information and the Internet: An Analysis from the Perspective of the Science of the Artificial
Jose Arrojo, Maria
MINDS AND MACHINES, 2017, 27 (03) : 425 - 448
[24] Optimization of Ship Language Information Processing Systems Based on Artificial Intelligence Technology
Feng, Minxuan
JOURNAL OF COASTAL RESEARCH, 2020, : 179 - 182
[25] Survey on Fake Information Detection, Propagation and Control in Online Social Networks from the Perspective of Artificial Intelligence
Zhang Z.-Y.
Jing J.-C.
Li F.
Zhao C.-W.
Zhang, Zhi-Yong (xidianzzy@126.com); Zhang, Zhi-Yong (xidianzzy@126.com), 1600, Science Press (44): : 2261 - 2282
[26] Awareness of artificial intelligence: diffusion of AI versus ChatGPT information with implications for entrepreneurship
Goel, Rajeev K.
Nelson, Michael A.
JOURNAL OF TECHNOLOGY TRANSFER, 2025, 50 (01) : 96 - 113
[27] Artificial Intelligence Is Safer for My Privacy: Interplay Between Types of Personal Information and Agents on Perceived Privacy Risk and Concerns
Kim, Jungwon
Sung, Yongjun
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING, 2022, 25 (02) : 118 - 123
[28] Empowering individuals to adopt artificial intelligence for health information seeking: A latent profile analysis among users in Hong Kong
Shi, Jingyuan
Xia, Xiaoyu
Zhuang, Huijun
Li, Zixi
Xu, Kun
SOCIAL SCIENCE & MEDICINE, 2025, 375
[29] Proposed model of the relationship of risk information seeking and processing to the development of preventive behaviors
Griffin, RJ
Dunwoody, S
Neuwirth, K
ENVIRONMENTAL RESEARCH, 1999, 80 (02) : S230 - S245
[30] Feedback in foreign language teaching: from information technologies to artificial intelligence
Sysoyev, Pavel V.
Filatov, Evgeniy M.
Sorokin, Danila O.
YAZYK I KULTURA-LANGUAGE AND CULTURE, 2024, (65):

← 1 2 3 4 5 →