Rethinking the practices of continuing professional development in digital environments: a systematic review

Purpose - In the ever-changing circumstances, library professionals need to maintain their competencies in line with the new trends. Continuing professional development (CPD) is a mechanism out of these; social media (SM) is a major channel usually used by the professionals for CPD, more specifically the video conferencing mediums such as YouTube, Skype, Zoom and Google meet. These outreach mediums can be used by library professionals to communicate with each other irrespective of their location. This study aims to highlight the effective use of such channels by library professionals to meet the needs of CPD through a systematic review of prior studies. Design/methodology/approach - The initial search was carried out in Library, Information Science and Technology Abstracts (LISTA) (n = 94), Google Scholar (n = 20), Search on hand (n = 13), Scopus (n = 1) and Web of Science (n = 0). The keywords combinations were used as a formula, i.e. [(Information professional) (Librarians) + CPD + Continuing Professional Development + Youtube + Skype + Zoom + Google meet + Video conferencing]. This search produced a cumulative of 128 results out of the five main databases and hand searches. Moreover, for the purpose of screening and identification of paper, the preferred center dot reporting of items for systematic reviews and meta-analyses statement was used. Findings - The review findings show that the adoption of these channels for CPD purposes has a significant potential to hone up the skills of the professionals who are well proficient in using modern technologies. The results mentioned YouTube as a leading channel of SM used for CPD, followed by Skype. This review further provided practical implications for the information professionals and suggestions for future research. Originality/value - This study will not only increase the body of knowledge but also attract the researchers to know about the current scenario that how much library professionals are using SM channels for their continuing professional development as well as assists the stakeholders to devise their policies accordingly.