The lived experiences of health care professionals regarding visiting restrictions in the emergency department during the COVID-19 pandemic: A multi-perspective qualitative study

被引:1
作者
Lyu, Yang [1 ]
Yu, Han [2 ]
Gao, Fengli [3 ]
He, Xinhua [2 ]
Crilly, Julia [4 ,5 ]
机构
[1] Chinese Acad Med Sci & Peking Union Med Coll, Canc Hosp, Natl Canc Ctr, Natl Clin Res Ctr Canc,Dept Thorac Surg, Beijing 100021, Peoples R China
[2] Beijing Chao Yang Hosp, Dept Emergency Med, Beijing 100020, Peoples R China
[3] Beijing Chao Yang Hosp, Dept Nursing, Beijing, Peoples R China
[4] Gold Coast Hlth, Dept Emergency Med, Gold Coast, Qld, Australia
[5] Griffith Univ, Menzies Hlth Inst Queensland, Sch Nursing & Midwifery, Gold Coast, Qld, Australia
关键词
COVID-19; emergency departments; moral injury; nurses; pandemic; qualitative study; visiting restrictions; IMPACT;
D O I
10.1002/nop2.1576
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Aims: To explore the lived experiences of emergency department (ED) healthcare professionals regarding visiting restrictions during the COVID-19 pandemic. Design: A qualitative phenomenology study. Methods: Semi-structured interviews were undertaken. Participants consisted of 10 physicians, 20 clinical nurses, and three managers, who were purposefully selected from two EDs in China between April and July 2021. Colaizzi's approach guided data analysis. Results: Four themes arose: (i) burden moral injury, (ii) higher workload to provide and support patient- and family-centered care, (iii) dissatisfied and unsafe healthcare service for patients and families, and (iv) tailoring strategies to provide family-centered care. Patient or Public Contribution: This study explored the lived experiences of ED health care professionals regarding visiting restrictions during the COVID-19 pandemic. Noted challenges included communicating with families and ethical decision making. Strategies that support ED clinician welfare, and communication with families are warranted if visiting policy restrictions are continued or re-introduced.
引用
收藏
页码:3243 / 3252
页数:10
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