The Impact of the COVID-19 Pandemic on the Hospitality and Tourism Industry: The Mediating Effect of Coping and the Moderating Role of Management Support

被引：2
作者：
Vrontis, Demetris [1 ,2 ]
Chaudhuri, Ranjan [3 ]
Chatterjee, Sheshadri [4 ]
Galati, Antonino [5 ]
机构：
[1] Univ Nicosia, Sch Business, CY-2417 Nicosia, Cyprus
[2] Lebanese Amer Univ, Adnan Kassar Sch Business, Dept Management Studies, Beirut 11022801, Lebanon
[3] Leonard Vinci Pole Univ, Res Ctr, F-92400 Courbevoie, France
[4] Indian Inst Technol Kharagpur, Dept Comp Sci & Engn, Kharagpur 721302, India
[5] Univ Palermo, Dept Agr Food & Forest Sci, I-90133 Palermo, Italy
来源：
SUSTAINABILITY | 2023年 / 15卷 / 20期
关键词：
tourism and hospitality; COVID-19; coping; psychological well-being; risk; management support; EMOTIONAL-APPROACH; RESOURCES; STRESS; LIFE; CONSERVATION; STRATEGIES; RISK;
D O I：
10.3390/su152015057
中图分类号：
X [环境科学、安全科学];
学科分类号：
08 ; 0830 ;
摘要：
The COVID-19 pandemic has impacted most industries, including the hospitality and tourism industry. This is one of the first studies to investigate the impact of COVID-19 on the psychological well-being of individuals in the hospitality and tourism industry. With the help of the literature and theories, a theoretical model is developed, which is later validated through structural equation modeling, using a survey of 314 usable respondents from the hospitality and tourism industry. This study finds that coping has a significant mediating effect on individuals' psychological well-being and that management support plays a considerably significant role in hospitality and tourism employees' psychological well-being.
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页数：21
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