共 77 条
- [2] Addis M., 2001, J CONSUMER BEHAVIOUR, V1, P50, DOI [DOI 10.1002/CB.53, 10.1002/cb.53]
- [4] Ali F., 2014, J GLOBAL BUSINESS AC, V7, P244
- [7] Anderson C., 2012, Cornell Hospitality Report, V12, P1
- [8] [Anonymous], 2014, ONL GUEST REV HOT CL
- [9] Barrows C., 2012, Introduction to Management in the Hospitality Industry