QUALITY INDICATORS FOR QUALITY OPTIMIZATION IN HOSPITAL PHARMACY

被引：0
作者：
de Vasconcelos, Jaqueline Cruz [1 ]
Hamer, Erica Ripoll [2 ]
机构：
[1] Marinha Brazil, Rio De Janeiro, RJ, Brazil
[2] Univ Estado Rio De Janeiro, Rio De Janeiro, RJ, Brazil
来源：
REVISTA DE PESQUISA-CUIDADO E FUNDAMENTAL ONLINE | 2023年 / 15卷
关键词：
Quality indicators; Pharmacy service; Patient safety;
D O I：
10.9789/2175-5361.rpcfo.v15.12734
中图分类号：
R47 [护理学];
学科分类号：
1011 ;
摘要：
Objective: to identify, from scientific publications, quality indicators for optimizing management in hospital pharmacy. Method: integrative review with bibliographic survey in the databases Scopus, We of Science and Medline, between 2019 and 2023, using the descriptors Patient Safety, Quality Indicators and Pharmacy Service. Documents were included in Portuguese, English and Spanish, with abstracts available in the selected databases and available in full at no cost. The adapted CASP tool was used to analyze the documents. Results: 15 documents were identified in Web of Science, 24 in Scopus and two in Medline with the theme addressed in the topic. Conclusion: the most frequently reported quality management tools were those related to root cause definition. The quality indicators used to monitor the results were mainly satisfaction of the work team, time spent performing the activities, and reduction of errors and costs.
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页数：7
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