Spanish medical jargon: A new metric for improving patient-centered communication with Spanish-speaking patients

被引:5
|
作者
Ortega, Pilar [1 ,2 ,4 ]
Cisneros, Rafael [3 ]
Park, Yoon Soo [1 ]
机构
[1] Univ Illinois, Coll Med, Dept Med Educ, Chicago, IL USA
[2] Univ Illinois, Coll Med, Dept Emergency Med, Chicago, IL USA
[3] Univ Rochester, Sch Med & Dent, Rochester, NY USA
[4] Univ Illinois, Coll Med, Dept Med Educ, 808 S Wood St,MC 591, Chicago, IL 60607 USA
关键词
Medical jargon; Patient-centered communication; Hispanic; Latino healthcare; Communication skills; Medical Spanish; Language-appropriate healthcare; Language-concordant healthcare; Limited English proficiency; HEALTH LITERACY; PHYSICIANS USE; EDUCATION; LANGUAGE; ENGLISH; READABILITY; CURRICULUM; TOOL;
D O I
10.1016/j.pec.2023.107644
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Objective: Reducing medical jargon improves patient-centered communication, which is a core objective of medical Spanish courses. We aimed to develop a reliable methodology for identifying and classifying Spanish medical jargon.Methods: Fourth-year medical students in a medical Spanish course recorded themselves explaining diagnosis, treatment, and follow-up care during ten clinical scenarios. We developed a stepwise process for identifying and classifying Spanish medical jargon in the recording transcripts. Two reviewers scored jargon, unexplained jargon, and non-Spanish (neologisms/English) word counts. We evaluated jargon metric correlations with other course performance data.Results: We identified 439 Spanish jargon words and 134 non-Spanish words across 480 transcripts. Mean Spanish jargon per minute was 6.57, and 30% was classified as unexplained. Overall inter-rater reliability was excellent (interclass correlation=0.88). Students with post-course Spanish proficiency of "very good" or higher had less unexplained jargon in follow-up care transcripts (P < 0.05); other course outcomes did not correlate with jargon findings.Conclusion: A Spanish medical jargon metric can be reliably used to evaluate student communication skills in a medical Spanish course. Next steps include engaging patient perspectives and exploring strategies to automate jargon analysis. Practice implications: Spanish medical jargon adds a previously unexplored dimension to the assessment of Spanish-language patient-centered communication.
引用
收藏
页数:8
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