Risk attitude toward epidemic and impulsive travel intention: influences on perceived helpfulness of online review

被引:1
|
作者
Sun, Qiao [1 ]
Wu, Feng [1 ]
机构
[1] Xi An Jiao Tong Univ, Sch Management, Xian, Peoples R China
基金
中国国家自然科学基金;
关键词
Epidemic; risk attitude; perceived helpfulness of online review; impulsive travel intention; temporal distance; information processing manner; CONSUMER REVIEWS; TEMPORAL CONTIGUITY; MODERATING ROLE; INFORMATION; IMPACT; PERCEPTIONS; DECISION; BEHAVIOR; DISTANCE; ANTECEDENTS;
D O I
10.1080/10941665.2023.2289398
中图分类号
F [经济];
学科分类号
02 ;
摘要
To comprehend the unclear mechanisms through which risk attitude toward epidemics affects perceived helpfulness of online review, this study proposes a theoretical framework based on Dual Process Theory and Construal Level Theory to observe the mechanisms. Through empirical analysis based on 456 valid questionnaires, from review readers' information processing manner perspective, risk-averse tourists prefer a systematic manner, whereas risk-appetite ones prefer heuristics manner, which leads to significantly higher perceived helpfulness for risk-averse than for risk-appetite ones. The mechanisms through which risk attitude directly negatively affects perceived helpfulness and also indirectly attenuates perceived helpfulness through inhibiting impulsive travel intention also are unveiled. As well as the moderating effects of two temporal distances that are defined as recovering from epidemic infection and near-future travel plans are underscored. These results indicate that risk attitude and impulsive travel intention are both antecedents of perceived helpfulness and provide new theoretical insights and feasible practical implications.
引用
收藏
页码:1106 / 1129
页数:24
相关论文
共 50 条
  • [41] The effect of product review balance and volume on online Shoppers' risk perception and purchase intention
    Yang, Jing
    Sarathy, Rathindra
    Lee, JinKyu
    DECISION SUPPORT SYSTEMS, 2016, 89 : 66 - 76
  • [42] Effect of Religiosity, Perceived Risk, and Attitude on Tax Compliant Intention Moderated by e-Filing
    Utama, Mekar Satria
    Nimran, Umar
    Hidayat, Kadarisman
    Prasetya, Arik
    INTERNATIONAL JOURNAL OF FINANCIAL STUDIES, 2022, 10 (01):
  • [43] The influence of perceived risk on purchase intention in e-commerce-Systematic review and research agenda
    Phamthi, Van Anh
    Nagy, Akos
    Ngo, Trung Minh
    INTERNATIONAL JOURNAL OF CONSUMER STUDIES, 2024, 48 (04)
  • [44] Examining the moderating role of perceived risk and web atmospherics in online luxury purchase intention
    Jain, Sheetal
    JOURNAL OF FASHION MARKETING AND MANAGEMENT, 2021, 25 (04) : 585 - 605
  • [45] Online Purchase Intention of Fruits: Antecedents in an Integrated Mode Based on Technology Acceptance Model and Perceived Risk Theory
    Wei, Yongchang
    Wang, Can
    Zhu, Song
    Xue, Hailong
    Chen, Fangyu
    FRONTIERS IN PSYCHOLOGY, 2018, 9
  • [46] The effect of information overload and perceived risk on tourists' intention to travel in the post-COVID-19 pandemic
    Wu, Hong
    Cao, Qi
    Mao, Jia-Min
    Hu, Hui-Ling
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [47] An integrated approach of TAM and TPB with financial literacy and perceived risk for influence on online trading intention
    Raut, Rajdeep Kumar
    Kumar, Santosh
    DIGITAL POLICY REGULATION AND GOVERNANCE, 2024, 26 (02) : 135 - 152
  • [48] Impact of customer's emotions on online purchase intention and impulsive buying of luxury cosmetic products mediated by perceived service quality
    Golalizadeh, Fatemeh
    Ranjbarian, Bahram
    Ansari, Azarnoosh
    JOURNAL OF GLOBAL FASHION MARKETING, 2023, 14 (04) : 468 - 488
  • [49] The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention
    Bonnin, Gael
    JOURNAL OF RETAILING AND CONSUMER SERVICES, 2020, 52
  • [50] Antecedents of Perceived Risk and Their Influence on Satisfaction and Behavioral Intention toward Self-Service. Technologies
    Barua, Zapan
    Wang Aimin
    Akter, Sharmin
    PROCEEDINGS OF THE 13TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I & II, 2016, : 1043 - 1048