Risk attitude toward epidemic and impulsive travel intention: influences on perceived helpfulness of online review

被引:1
|
作者
Sun, Qiao [1 ]
Wu, Feng [1 ]
机构
[1] Xi An Jiao Tong Univ, Sch Management, Xian, Peoples R China
基金
中国国家自然科学基金;
关键词
Epidemic; risk attitude; perceived helpfulness of online review; impulsive travel intention; temporal distance; information processing manner; CONSUMER REVIEWS; TEMPORAL CONTIGUITY; MODERATING ROLE; INFORMATION; IMPACT; PERCEPTIONS; DECISION; BEHAVIOR; DISTANCE; ANTECEDENTS;
D O I
10.1080/10941665.2023.2289398
中图分类号
F [经济];
学科分类号
02 ;
摘要
To comprehend the unclear mechanisms through which risk attitude toward epidemics affects perceived helpfulness of online review, this study proposes a theoretical framework based on Dual Process Theory and Construal Level Theory to observe the mechanisms. Through empirical analysis based on 456 valid questionnaires, from review readers' information processing manner perspective, risk-averse tourists prefer a systematic manner, whereas risk-appetite ones prefer heuristics manner, which leads to significantly higher perceived helpfulness for risk-averse than for risk-appetite ones. The mechanisms through which risk attitude directly negatively affects perceived helpfulness and also indirectly attenuates perceived helpfulness through inhibiting impulsive travel intention also are unveiled. As well as the moderating effects of two temporal distances that are defined as recovering from epidemic infection and near-future travel plans are underscored. These results indicate that risk attitude and impulsive travel intention are both antecedents of perceived helpfulness and provide new theoretical insights and feasible practical implications.
引用
收藏
页码:1106 / 1129
页数:24
相关论文
共 50 条
  • [1] How profanity in influences perceived authenticity and perceived helpfulness of online reviews: The moderating role of review subjectivity
    Lie, David Sugianto
    Sung, Billy
    Stankovic, Michelle
    Septianto, Felix
    DECISION SUPPORT SYSTEMS, 2024, 178
  • [2] The Influence of Convenience, Enjoyment, Perceived Risk, And Trust On The Attitude Toward Online Shopping
    Marza, Selfia
    Idris, Idris
    Abror, Abror
    PROCEEDINGS OF THE 2ND PADANG INTERNATIONAL CONFERENCE ON EDUCATION, ECONOMICS, BUSINESS AND ACCOUNTING (PICEEBA-2 2018), 2018, 64 : 588 - 597
  • [3] Online travel behaviour across cohorts: The impact of social influences and attitude on hotel booking intention
    Confente, Ilenia
    Vigolo, Vania
    INTERNATIONAL JOURNAL OF TOURISM RESEARCH, 2018, 20 (05) : 660 - 670
  • [4] Influence of consumers' perceived risk on consumers' online purchase intention
    Ariffin, Shaizatulaqma Kamalul
    Mohan, Thenmoli
    Goh, Yen-Nee
    JOURNAL OF RESEARCH IN INTERACTIVE MARKETING, 2018, 12 (03) : 309 - 327
  • [5] The power of numbers: an examination of the relationship between numerical cues in online review comments and perceived review helpfulness
    Li, Hongliu
    Wang, Xingyuan
    Wang, Shuyang
    Zhou, Wenkai
    Yang, Zhilin
    JOURNAL OF RESEARCH IN INTERACTIVE MARKETING, 2023, 17 (01) : 126 - 139
  • [6] What influences the purchase intention of online travel consumers?
    Tam, Carlos
    Pereira, Francisca Caetano
    Oliveira, Tiago
    TOURISM AND HOSPITALITY RESEARCH, 2024, 24 (02) : 304 - 320
  • [7] Perceived Risk in Online Purchase Intention
    Sudibyo, Hari
    Hartanti, Gabriela Amorita
    Ikhsan, Ridho Bramulya
    Yuniarty
    PROCEEDINGS OF 2020 INTERNATIONAL CONFERENCE ON INFORMATION MANAGEMENT AND TECHNOLOGY (ICIMTECH), 2020, : 87 - 92
  • [8] The role of risk attitude on online shopping: Experience, customer satisfaction, and repurchase intention
    Wu, Wann-Yih
    Chang, Man-Ling
    SOCIAL BEHAVIOR AND PERSONALITY, 2007, 35 (04): : 453 - 468
  • [9] Influences on the perceived value of medical travel: the moderating roles of risk attitude, self-esteem and word-of-mouth
    Lu, Hsiao-Yun
    Wu, Wann-Yih
    Chen, Shu-Hui
    CURRENT ISSUES IN TOURISM, 2016, 19 (05) : 477 - 491
  • [10] Effect of perceived value, risk, attitude and environmental consciousness on the purchase intention
    Souza, Josefer de Lima
    Goncalves Tondolo, Vilmar Antonio
    Sarquis, Alessio Bessa
    Longaray, Andre Andrade
    Portella Tondolo, Rosana da Rosa
    da Costa, Larissa Martinatto
    INTERNATIONAL JOURNAL OF BUSINESS ENVIRONMENT, 2020, 11 (01) : 11 - 31