The role of artificial intelligence in the procurement process: State of the art and research agenda

被引：22
作者：
Guida, Michela [1 ]
Caniato, Federico [1 ]
Moretto, Antonella [1 ]
Ronchi, Stefano [1 ]
机构：
[1] Politecn Milan, Milan, Italy
来源：
JOURNAL OF PURCHASING AND SUPPLY MANAGEMENT | 2023年 / 29卷 / 02期
关键词：
Purchasing; Procurement process; Artificial intelligence; Systematic literature review; Digital procurement; SUPPLY CHAIN MANAGEMENT; BIG DATA ANALYTICS; PREDICTIVE ANALYTICS; TRANSACTION COST; DECISION-SUPPORT; USER ACCEPTANCE; DATA SCIENCE; CREDIT RISK; INFORMATION; PERFORMANCE;
D O I：
10.1016/j.pursup.2023.100823
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Artificial intelligence (AI) is widely adopted in many areas, but it is still in its infancy in procurement, despite its potential. To map the state of the art of both research and practice and identify future research directions, this paper presents a mixed methodology exploratory study of the role of AI in the procurement process. The paper combines a systematic literature review, a mapping of the offerings of providers of AI-based procurement platforms and a focus group with procurement managers. Results map the functionalities of AI-based solutions throughout the procurement process, describe benefits and challenges to their adoption and identify future research directions.
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页数：21
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