How Shell Fueled Digital Transformation by Establishing DIY Software Development

被引:29
作者
Carroll, Noel [1 ]
Maher, Mary [2 ]
机构
[1] Univ Galway, Sch Business & Econ, Business Informat Syst, Galway, Ireland
[2] Univ Galway, Sci Fdn Ireland Res Ctr Software, Citizen Dev Lab, Galway, Ireland
基金
爱尔兰科学基金会;
关键词
LESSONS;
D O I
10.17705/2msqe.00076
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Digital transformation is a core priority for many organizations, but their transfor-mation journeys are often extremely challenging with much uncertainty and high failure rates. We describe how international energy company Shell is successfully digitally transforming its organization and operations by enabling employees to de-velop "do it yourself" applications that produce significant benefits through its citizen development program. Based on Shell's experience, we provide recommendations for establishing a citizen development program that empowers employees to successfully embed and drive digital transformation initiatives.1,2
引用
收藏
页码:99 / 127
页数:30
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