Emerging armchair travel: Investigation of authentic armchair travel experiences and their effect on armchair travel stickiness

被引：22

作者：

Chua, Bee-Lia ^{[1
]}

Kim, Seongseop ^{[2
]}

Hailu, Tadesse Bekele ^{[2
]}

Yu, Jongsik ^{[3
]}

Moon, Hyoungeun ^{[4
]}

Han, Heesup ^{[5
]}

机构：

[1] Univ Putra Malaysia, Fac Food Sci & Technol, Dept Food Serv & Management, Serdang, Selangor, Malaysia

[2] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, Hong Kong, Peoples R China

[3] Cheongju Univ, Dept Hotel & Foodserv Management, Cheongju, Chungcheongbug, South Korea

[4] Keimyung Univ, Coll Business Adm, Dept Tourism Management, Daegu, South Korea

[5] Sejong Univ, Coll Hospitality & Tourism Management, 98 Gunja Dong, Seoul 143747, South Korea

来源：

JOURNAL OF TRAVEL & TOURISM MARKETING | 2023年 / 40卷 / 03期

关键词：

armchair travel; authenticity; stickiness; technology; loyalty; CUSTOMER ENGAGEMENT; PERCEIVED VALUE; DESTINATION IMAGE; FLOW EXPERIENCE; USER STICKINESS; TOURISM; INTENTION; IMPACT; TELEPRESENCE; INVOLVEMENT;

D O I：

10.1080/10548408.2023.2236652

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Armchair travel is a kind of tourism that gives a vicarious travel experience. This study aimed to examine the influence of authentic travel experiences on travel stickiness using the framework of stimulus-organism-response. Our result revealed that flow and functional experiences positively affected authentic travel experiences with armchair travel. Furthermore, authentic travel experiences positively influenced value and engagement. Customer engagement influenced customer stickiness to armchair travel, while overall value did not. This study provides insightful theoretical implications for the extant armchair travel literature and practical implications for developing new tourism products or programs to keep pace with rapidly shifting industry trends.

引用

页码：203 / 220

页数：18

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