Social Undermining in Public Sector Organizations: Examining its Effects on Employees'Work Attitudes, Behaviors, and Performance

被引:1
作者
Mulaphong, Dhanakorn [1 ]
机构
[1] Mahidol Univ, Fac Social Sci & Humanities, Salaya, Nakhon Pathom, Thailand
关键词
Social undermining; Workplace aggression; Job stress; Job satisfaction; Work commitment; Work performance; US federal government; PREDICTING WORKPLACE AGGRESSION; SATISFACTION; HARASSMENT; MODEL; INCIVILITY; WITHDRAWAL; LEADERSHIP; INTENTION; CONFLICT; OUTCOMES;
D O I
10.1007/s11115-022-00652-7
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Social undermining involves covertly negative behaviors aiming to impede individual's ability to achieve work-related goals and success and ruin positive relationships and reputations (Duffy et al., 2002); however, the role that undermining behaviors plays in governmental workplaces remain poorly understood. Using data from 14,515 U.S. federal employees, this article tests the impacts of social undermining on employees' work attitudes and outcomes. After controlling for individual and contextual predictors, being undermined at work was associated with increased levels of job stress and decreased levels of job satisfaction and commitment. Additionally, experiencing undermining behaviors can lower individual productivity and boost turnover intent.
引用
收藏
页码:1229 / 1248
页数:20
相关论文
共 84 条
[1]   A moderated mediation model of the association between coworker social undermining and knowledge hiding [J].
Ahmad, Bashir ;
Shafique, Imran ;
Kalyar, Masood Nawaz .
VINE JOURNAL OF INFORMATION AND KNOWLEDGE MANAGEMENT SYSTEMS, 2022, 52 (05) :763-778
[2]   Tit for tat? The spiraling effect of incivility in the workplace [J].
Andersson, LM ;
Pearson, CM .
ACADEMY OF MANAGEMENT REVIEW, 1999, 24 (03) :452-471
[3]   Perceived victimization in the workplace: The role of situational factors and victim characteristics [J].
Aquino, K ;
Bradfield, M .
ORGANIZATION SCIENCE, 2000, 11 (05) :525-537
[4]   Predicting Workplace Aggression and Violence [J].
Barling, Julian ;
Dupre, Kathryne E. ;
Kelloway, E. Kevin .
ANNUAL REVIEW OF PSYCHOLOGY, 2009, 60 :671-692
[5]  
Baron R.A., 1998, PUBLIC ADMIN QUART, V21, P446, DOI DOI 10.1016/s0149-2063(99)80066-x
[6]  
Baron RA, 1999, AGGRESSIVE BEHAV, V25, P281, DOI 10.1002/(SICI)1098-2337(1999)25:4<281::AID-AB4>3.3.CO
[7]  
2-A
[8]  
Bashir S., 2012, Public Organisation Rev, V12, P357, DOI DOI 10.1007/S11115-012-0177-8
[9]  
Berkowitz L., 1962, Aggression: A Social Psychological Analysis
[10]   Workplace harassment from the victim's perspective: A theoretical model and meta-analysis [J].
Bowling, Nathan A. ;
Beehr, Terry A. .
JOURNAL OF APPLIED PSYCHOLOGY, 2006, 91 (05) :998-1012