EWM-FCE-ODM-Based Evaluation of Smart Community Construction: From the Perspective of Residents' Sense of Gain

As a crucial paradigm for addressing urbanization-related problems, smart community construction is in full swing, and its goal is to enhance residents' sense of gain. Prior studies have not been able to account for all aspects of smart community construction, especially the evaluation tools from the perspective of residents' sense of gain. Therefore, this paper seeks to establish a comprehensive evaluation framework for residents' sense of gain in the smart community through the integrated method, which includes the entropy weight method (EWM), the fuzzy comprehensive evaluation (FCE), and the obstacle degree model (ODM). For the purpose of verifying the feasibility of the evaluation framework, 31 smart communities in 6 Chinese cities (Shenzhen City, Putian City, Huizhou City, Dongguan City, Zhengzhou City, and Luoyang City) were selected. The results indicated that the weight of "Cultural activities for the elderly" indicator is the highest while the "Overall design" indicator is the lowest. In addition, Putian City had the best performance, but Shenzhen City ranked last among the six cities. Moreover, among the 31 communities, the Fengshan community in Putian City performed the best while the Xinglong community in Luoyang City performed the worst. Several suggestions are proposed to improve residents' sense of gain in smart communities, such as enhancing the quality of healthcare services, meeting the needs of the elderly through multiple channels, and enriching business services. This study not only innovates the evaluation method of smart community construction from the perspective of residents' sense of gain but also provides suggestions for promoting the sustainable development of the smart community and enabling residents to feel more satisfied.