Exploring Nexus among Interpersonal Justice, Informational Justice and Employee Commitment: How Immoral Work Behaviour Moderates?

Small and Medium-sized Enterprises (SMEs) play a pivotal role in the advancement of a nation. The prosperity of such entities is contingent upon the ethical frameworks they adopt. Hence, the present study endeavours to investigate the interconnections among informational justice, interpersonal justice, ethical climate, employee satisfaction, and commitment within SMEs located in the Kingdom of Saudi Arabia (KSA). Additionally, this research delves into the moderating influence of immoral work behaviour as a manifestation of workplace crime. Employing a cross-sectional and quantitative research design, data were gathered from 230 SME employees in KSA through purposive sampling techniques. Subsequently, the collected data were scrutinized utilizing the Statistical Package for the Social Sciences (SPSS). The results divulge that informational justice, interpersonal justice, and ethical climate significantly impact employee satisfaction. Furthermore, employee satisfaction demonstrates a noteworthy positive influence on employee commitment. The study's outcomes also validate the moderating role of workplace crime. These findings offer valuable insights for SME managers aiming to enhance customer retention. The study concludes by discussing the limitations and implications in detail.