TOURISM DEVELOPMENT IMPACTS, CULTURAL INTELLIGENCE AND COMMUNITY SUPPORT FOR FUTURE DEVELOPMENT

被引：1

作者：

Zakaria, Siti Aishah ^{[1
]}

Azinuddin, Muaz ^{[1
]}

Ghani, Hawa Husna Ab ^{[2
]}

Zain, Wan Mohd Adzim Wan Mohd ^{[1
]}

Shariffuddin, Nur Shahirah Mior ^{[1
]}

Hanafiah, Mohd Hafiz ^{[3
]}

机构：

[1] Univ Sultan Zainal Abidin, Fac Appl Social Sci, Gong Badak Campus, Terengganu, Malaysia

[2] Univ Sultan Zainal Abidin, Fac Gen Studies & Adv Educ, Gong Badak Campus, Terengganu, Malaysia

[3] Univ Teknol MARA, Fac Hotel & Tourism Management, Puncak Alam Campus, Puncak Alam, Selangor, Malaysia

来源：

TOURISM AND HOSPITALITY MANAGEMENT-CROATIA | 2024年 / 30卷 / 02期

关键词：

Tourism development; impacts; cultural intelligence; support for future tourism development; sustainable destination; QUALITY-OF-LIFE; RESIDENTS PERCEPTIONS; PERCEIVED VALUE; PLACE IMAGE; MODEL; SATISFACTION; PERFORMANCE; EXPERIENCES; ATTACHMENT; BEHAVIOR;

D O I：

10.20867/thm.30.2.5

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Purpose - This study examines the dynamics of cultural intelligence (CQ) on the tripartite tourism development impacts (TDI) in the economic, social and environmental domains and how it influences residents' perceptions of tourism development. Methodology/Design/Approach - Using a quantitative cross-sectional research design and random sampling, three hundred and forty-one (341) responses were analysed using partial least Square-Structural Equation Modelling (PLS-SEM). Findings - The study confirms that the TDI dimensions (economic and social) have a positive influence on CQ, while environmental impact is an insignificant determinant. CQ also significantly mediates the relationship between TDI (economic and social impact) and SFTD. Similar to the insignificant direct effect, CQ does not mediate the relationship between environmental impact and SFTD. Originality of the research - This finding suggests that cultural intelligence plays a crucial role in shaping community attitudes and receptivity to future tourism development projects. Furthermore, the result of this study emphasises the uniqueness of the influence of the different TDI dimensions on community support and the urgency of addressing economic and social concerns in tourism development.

引用

页码：211 / 223

页数：13

共 85 条

[1] Cultural intelligence and innovative work behavior: the role of work engagement and interpersonal trust [J].

Afsar, Bilal ;

Al-Ghazali, Basheer M. ;

Cheema, Sadia ;

Javed, Farheen .

EUROPEAN JOURNAL OF INNOVATION MANAGEMENT, 2021, 24 (04) :1082-1109

[2]

Afthanorhan A., 2017, Social Sciences, V6, P106, DOI DOI 10.3390/SOCSCI6030106

[3] An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research [J].

Ali, Faizan ;

Rasoolimanesh, S. Mostafa ;

Sarstedt, Marko ;

Ringle, Christian M. ;

Ryu, Kisang .

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2018, 30 (01) :514-538

[4] Resident's attitudes towards the impacts of tourism [J].

Almeida Garcia, Fernando ;

Balbuena Vazquez, Antonia ;

Cortes Macias, Rafael .

TOURISM MANAGEMENT PERSPECTIVES, 2015, 13 :33-40

[5] Residents' perceptions of tourism development in Benalmadena (Spain) [J].

Almeida-Garcia, Fernando ;

Pelaez-Fernandez, Maria Angeles ;

Balbuena-Vazquez, Antonia ;

Cortes-Macias, Rafael .

TOURISM MANAGEMENT, 2016, 54 :259-274

[6] Personality correlates of the four-factor model of cultural intelligence [J].

Ang, S ;

Van Dyne, L ;

Koh, C .

GROUP & ORGANIZATION MANAGEMENT, 2006, 31 (01) :100-123

[7]

Ang S., 2008, HDB CULTURAL INTELLI, P3

[8]

[Anonymous], 2022, The Star

[9] Effect of tourism on environmental pollution: Further evidence from Malaysia, Singapore and Thailand [J].

Azam, Muhammad ;

Alam, Mahmudul ;

Hafeez, Muhammad Haroon .

JOURNAL OF CLEANER PRODUCTION, 2018, 190 :330-338

[10]

Azinuddin M., 2022, Environmental Management and Sustainable Development: Case Studies and Solutions from Malaysia, P39, DOI [10.1007/978-3-030-93932-8_4, DOI 10.1007/978-3-030-93932-8_4]

← 1 2 3 4 5 6 7 8 9 →