Identification of prehospital emergency challenges in the COVID-19 pandemic: a systematic review

Objective: The prehospital emergency system, as the front line of the health system, has played a very prominent role in the management of the COVID-19 pandemic. Given that identifying the challenges of this area in facing various crises, especially COVID-19, can be a road map for preparing and planning for crisis management in the future, the current study was conducted with the aim of identifying the challenges of prehospital emergency in facing the corona pandemic. Methods: The present systematic review was carried out based on the PRISMA protocol. The search was conducted using the keywords "challenges, obstacles, prehospital emergency and COVID-19" in PubMed, Scopus, and Web of Science databases, and Google Scholar search engine between December 15, 2019 and March 20, 2023. Non-English articles and articles outside the scope of the COVID-19 pandemic were excluded from the study. CASP (critical appraisal skills program), JBI (Joanna Briggs institute) and MMAT (mixed methods appraisal tool) checklists were used to evaluate the quality of the articles. Results: Based on the searches, 12 articles were finally evaluated. Challenges extracted from the analysis of studies were classified into 3 main categories and 7 subcategories including the main categories of "process, structural, and psychological challenges" and the subcategories of "lack of equipment, inappropriate management of human resources, deficiencies in protocols and instructions, weak staff training, occupational burnout, and weak socio-organizational support". Conclusion: The prehospital emergencies of the countries have faced some challenges after the outbreak of COVID-19, which requires the implementation of adaptive strategies and the efforts of the authorities to solve them to prepare for similar crises.