Mastering digital transformation in workforce management

被引:9
作者
Akter, Shahriar [1 ,7 ]
Biswas, Kumar [2 ]
Vrontis, Demetris [3 ,4 ]
Cooper, Sir Cary L. [5 ]
Tarba, Shlomo Y. [6 ]
机构
[1] Univ Wollongong, Sch Business, Wollongong, Australia
[2] Univ Wollongong, Sch Business, Management, Wollongong, Australia
[3] Univ Nicosia, Sch Business, Dept Management, Nicosia, Cyprus
[4] Lebanese Amer Univ, Adnan Kassar Sch Business, Dept Management Studies, Beirut, Lebanon
[5] Univ Manchester, Alliance Manchester Business Sch, Org Psychol & Hlth, Manchester, England
[6] Univ Birmingham, Birmingham Business Sch, Univ House, Birmingham, England
[7] Univ Wollongong, Sch Business, Northfields Ave, Wollongong, NSW 2500, Australia
关键词
Digital transformation; digital technologies; workforce management; operations management; value; HUMAN-RESOURCE MANAGEMENT; ANALYTICS; ADOPTION;
D O I
10.1080/09537287.2023.2270465
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Digital technologies are transforming workforce management and impacting practically every aspect of organisations. The need for digital transformation (DT), that is, the ability to develop digital capabilities aligned with workforce needs, is high on the agenda to tackle volatile, uncertain, complex and ambiguous challenges in operations research. Surprisingly, little is known about digital transformation in this context that creates and captures value. Thus, this study shows how mapping workforce management opportunities and challenges within the DT environment can help operations thrive in the digital world.
引用
收藏
页码:1525 / 1532
页数:8
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