Big Data and Sustainable Consumption: A Review and Research Agenda

被引:12
作者
Chandra, Shobhana [1 ,2 ]
Verma, Sanjeev [1 ]
机构
[1] Natl Inst Ind Engn NITIE, Mumbai, Maharashtra, India
[2] Natl Inst Ind Engn NITIE, Vihar Lake Rd, Mumbai 400087, Maharashtra, India
关键词
Big Data; Sustainability; Consumer Behaviour; Consumption; Bibliometric Analysis; Thematic Analysis; CONSUMER-BEHAVIOR; DATA ANALYTICS; MANAGEMENT; INSIGHTS;
D O I
10.1177/09722629211022520
中图分类号
F [经济];
学科分类号
02 ;
摘要
Big data (BD) is making advances in promoting sustainable consumption behaviour and has attracted the attention of researchers worldwide. Despite the increased focus, the findings of studies on this topic are fragmented, and future researchers need a systematic understanding of the existing literature for identification of the research scope. This study offers a systematic review of the role of BD in promoting sustainable-consumption behaviour with the help of a bibliometric analysis, followed by a thematic analysis. The findings suggest that businesses deploy BD to create sustainable consumer experiences, predict consumer buying patterns, design and alter business models and create nudges for sustainable consumption, while consumers are forcing businesses to develop green operations and supply chains to reduce the latter's carbon footprint. The major research gaps for future researchers are in the following areas: the impact of big data analytics (BDA) on consumerism, the role of BD in the formation of sustainable habits and consumer knowledge creation for sustainable consumption and prediction of green consumer behaviour.
引用
收藏
页码:11 / 23
页数:13
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