COVID-19, Financial Anxiety and the Psychological Well-being of Hotel Workers

被引：22

作者：

Mensah, Christopher ^{[1
]}

Azila-Gbettor, Edem M. ^{[2
]}

Amissah, Eunice F. ^{[3
]}

Addison, Evelyn ^{[3
]}

机构：

[1] Ho Tech Univ, Dept Hospitality & Tourism Management, Ho, Ghana

[2] Ho Tech Univ, Dept Management Sci, Ho, Ghana

[3] Univ Cape Coast, Dept Hospitality & Tourism Management, Cape Coast, Ghana

来源：

INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION | 2023年 / 24卷 / 01期

关键词：

COVID-19; risk perception; financial anxiety; psychological distress; social functioning; hotel employees; RISK PERCEPTION; DISTRESS; STRESS; DISORDER; STUDENTS; STRAIN; IMPACT; SCHIZOPHRENIA; ASSOCIATION; HOSPITALITY;

D O I：

10.1080/15256480.2022.2055692

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The novel coronavirus (COVID-19) has inflicted unprecedented damage on the hospitality and tourism industry. However, the mental health fallout of COVID-19 on hotel employees is yet to receive empirical attention. This study, therefore, examines the consequences of COVID-19 on the psychological well-being and financial anxiety of hotel employees. An online survey distributed via a social networking site generated 173 responses, which were analyzed using descriptive statistics and PLS-SEM. The results of the study indicated that COVID-19 risk perception intensified financial anxiety among hotel employees while reducing their social functioning capability. Financial anxiety elicits psychological distress among hotel workers while weakening their social functioning. The relationship between COVID-19 risk perception and psychological distress was mediated by financial anxiety. Implications for hotel practitioners and policymakers are discussed.

引用

页码：142 / 165

页数：24

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