Enabling Value Co-Creation in Healthcare through Blockchain Technology

被引:8
作者
Russo-Spena, Tiziana [1 ]
Mele, Cristina [1 ]
Cavacece, Ylenia [1 ]
Ebraico, Sara [1 ]
Dantas, Carina [2 ]
Roseiro, Pedro [3 ]
van Staalduinen, Willeke [4 ]
机构
[1] Univ Naples Federico II, Dept Econ Management Inst, Via Cintia Monte S Angelo, I-80126 Naples, Italy
[2] SHINE 2Europe, P-3030163 Coimbra, Portugal
[3] TICE PT Portuguese Natl ICT Cluster, Campus Univ Santiago IT, P-3810193 Aveiro, Portugal
[4] AFEdemy AFEdemy Acad Age Friendly Environm Europe, NL-2806 ED Gouda, Netherlands
关键词
value co-creation; blockchain technology; healthcare ecosystem; COVID-19; INNOVATION; DRIVER;
D O I
10.3390/ijerph20010067
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread application in the healthcare context. The present work investigates how this technology fosters value co-creation paths in the new digital healthcare ecosystems. To this end, a multiple case study has been conducted examining the development and application of blockchain by 32 healthcare tech companies. The results show blockchain technology adoption's current and potential impacts on value co-creation regarding data and resource sharing, patient participation, and collaboration between professionals. Three main areas of activity emerge from the case studies where blockchain implementation brings significant benefits for value co-creation: improving service interaction, impacting actors' engagement, and fostering ecosystem transparency.
引用
收藏
页数:15
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