Analyzing the response to traffic accidents in Medellín, Colombia, with facility location models

被引:12
作者
Castañeda, Carolina P. [1 ]
Villegas, Juan G. [2 ]
机构
[1] Departamento de Calidad y Producción, Instituto Tecnológico Metropolitano-ITM, Facultad de Ciencias Económicas y Adminstrativas, Colombia
[2] Departamento de Ingeniería Industrial, Universidad de Antioquia-UdeA, Facultad de Ingeniería, Medellín, Colombia
关键词
Location - Accidents - Emergency services - Quality control - Quality of service;
D O I
10.1016/j.iatssr.2016.09.002
中图分类号
学科分类号
摘要
In this paper we analyze the emergency medical service (EMS) devoted to attend the victims of traffic accidents in Medellín (Colombia). This work was motivated by the steep increase in injuries derived from these events over the last years. This project has been developed in a partnership with the local authorities of Medellín. In our analysis we used several facility location models to evaluate different courses of improvement. The impact of the proposed measures (a larger fleet of ambulances and different alternatives for their location) is evaluated in terms of the reduction in the number of uncovered districts, the decrease in the busyness of the system, and the resulting improvement in the quality of service. The results of the analysis suggest that to improve the service of the EMS, it is more important to increase the size of the fleet of ambulances than to change their locations at the fire stations. © 2016 International Association of Traffic and Safety Sciences
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页码:47 / 56
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