Strategic management model with lens of knowledge management and competitive intelligence: A review approach

被引:67
作者
Shujahat M. [1 ]
Hussain S. [1 ]
Javed S. [2 ]
Malik M.I. [1 ]
Thurasamy R. [3 ]
Ali J. [1 ]
机构
[1] Department of Management Sciences, COMSATS Institute of Information Technology, Attock
[2] University of Huddersfield Business School, Huddersfield
[3] School of Management, Universiti Sains Malaysia, Minden
关键词
Competitive advantage; Competitive intelligence; Knowledge management; Strategic management; Strategic planning; Strategy;
D O I
10.1108/VJIKMS-06-2016-0035
中图分类号
学科分类号
摘要
Purpose: The purpose of this study is primarily to discuss the synergic and separate use of knowledge and intelligence, via knowledge management and competitive intelligence, in each stage of strategic management process. Next, this paper aims to discuss the implications of each stage of strategic management process for knowledge management and competitive intelligence and vice versa. Design/methodology/approach: A systematic literature review was performed within time frame of 2000-2016. Extracted information from reviewed studies was synthesized and integrated in strategic management model of Fred David. Findings: A strategic management model with lens of knowledge management and competitive intelligence is proposed. Each stage of knowledge management process has implications for knowledge management and competitive intelligence and vice versa. In addition, synergic and separate use of knowledge and intelligence results in effective decision-making, leading to competitive advantage. Research limitations/implications: Learning curve of knowledge management and competitive intelligence and being limited to the use of Fred David model are among the many key limitations. Practical implications: Experts of knowledge management, competitive intelligence and strategic management can use this study to gain competitive advantage based on knowledge and information resources. Organizations should have knowledge management function and competitive intelligence to support the strategy formulation, implementation and evaluation. Social implications: Readers can take a view for how they can manage their knowledge and information resources from a strategic perspective. Originality/value: This study proposes a strategic management model with lens of knowledge management and competitive intelligence. The model discusses ways for synergic and separate use of knowledge and intelligence in each stage of strategic management, leading to competitive advantage. In addition, it discusses the holistic and integrated implications of knowledge management and competitive intelligence for each stage of strategic management process and vice versa. © 2017, © Emerald Publishing Limited.
引用
收藏
页码:55 / 93
页数:38
相关论文
共 64 条
[41]  
Momeni A., Fathian M., Akhavan P., Competitive intelligence and knowledge management’s affinities and relations: developing a model, Invertis Journal of Science & Technology, 5, 1, pp. 1-7, (2012)
[42]  
Muthusamy S., Minding the cognition: toward a strategic knowledge management for competitive advantage, Strategic Change, 17, 5-6, pp. 145-153, (2008)
[43]  
Nasri W., Conceptual model of strategic benefits of competitive intelligence process, International Journal of Business and Commerce, 1, 6, pp. 25-35, (2012)
[44]  
Nasri W., Zarai M., key success factors for developing competitive intelligence in organisation, American Journal of Business and Management, 2, 3, pp. 239-244, (2013)
[45]  
Ndlela L.T., Du Toit A.S.A., Establishing a knowledge management programme for competitive advantage in an enterprise, International Journal of Information Management, 21, 2, pp. 151-165, (2001)
[46]  
Oztemel E., Arslankaya S., KorkusuzPolat T., Enterprise knowledge management model (EKMM) in strategic enterprise resource management (SERM), Procedia-SoCIal and Behavioral Sciences, 24, pp. 870-879, (2011)
[47]  
Pietrzak M., Jalosinski K., Paliszkiewicz J., Brzozowski A., A case study of strategic group map application used as a tool for knowledge management, Journal of Computer Information Systems, 55, 2, pp. 68-77, (2015)
[48]  
Razak N.A., Pangil F., Zin M.Z.M.L., Yunus N.Z.M., Asnawi N.H., Theories of knowledge sharing behavior in business strategy, Procedia Economics and Finance, 37, 1, pp. 545-553, (2016)
[49]  
Self D.R., Self T., Matuszek T., Schraeder M., Improving organizational alignment by enhancing strategic thinking, Development and Learning in Organizations: An International Journal, 29, 1, pp. 11-14, (2015)
[50]  
Shin M., A framework for evaluating economics of knowledge management systems, Information & Management, 42, 1, pp. 179-196, (2004)