Towards Reliable Business Process Simulation: A Framework to Integrate ERP Systems

被引:5
作者
Park, Gyunam [1 ]
van der Aalst, Wil M. P. [1 ]
机构
[1] Rhein Westfal TH Aachen, Dept Comp Sci, Proc & Data Sci Grp PADS, Aachen, Germany
来源
ENTERPRISE, BUSINESS-PROCESS AND INFORMATION SYSTEMS MODELING, BPMDS 2021, EMMSAD 2021 | 2021年 / 421卷
关键词
Digital twin; Business process simulation; ERP systems; Business process improvement; Process mining;
D O I
10.1007/978-3-030-79186-5_8
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
A digital twin of an organization (DTO) is a digital replication of an organization used to analyze weaknesses in business processes and support operational decision-making by simulating different scenarios. As a key enabling technology of DTO, business process simulation provides techniques to design and implement simulation models that replicate reallife business processes. Existing approaches have been focusing on providing highly flexible design tools and data-driven evidence to improve the accuracy of simulation models. Provided with such tools and evidence, business analysts are required to reflect comprehensive aspects of reality with subjective judgments, including the design of ERP systems and the organizational interaction with the system. However, given the complexity of ERP systems, it is infeasible and error-prone to manually incorporate the business logic and data restrictions of the system into simulation models, impeding the faithfulness and reliability of the following analysis. In this work, we propose a framework to integrate ERP systems in business process simulation to overcome this limitation and ensure the reliability of the simulation results. The framework is implemented in ProM using the SAP ERP system and CPN Tools.
引用
收藏
页码:112 / 127
页数:16
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