Reframing the digital divide: From barriers of internet non-use to gradients of use — Case study of a Southern U.S. city

被引:0
作者
Anaraky, Reza Ghaiumy [1 ]
Alsoubai, Ashwaq [2 ]
Hanebutt, Rachel A. [3 ]
Nov, Oded [4 ]
Wisniewski, Pamela J. [5 ]
机构
[1] Louisiana State University, LA
[2] King AbdulAziz University, Jeddah
[3] Georgetown University, Washington DC
[4] New York University, NY
[5] Socio-Technical Interaction Research Lab, FL
关键词
Digital divide; Internet adoption; Internet non-use;
D O I
10.1016/j.techsoc.2025.102983
中图分类号
TN3 [半导体技术]; TN4 [微电子学、集成电路(IC)];
学科分类号
0805 ; 080501 ; 080502 ; 080903 ; 1401 ;
摘要
Prior studies on the digital divide have focused on different aspects of digital inequity but have yet to develop a cohesive framework to methodologically examine the digital divide at multiple levels. Recognizing the need for a more integrated approach, our work first synthesizes three levels of the digital divide into a cohesive framework ranging from non-use to gradients of use and maps these dimensions to socio-demographic characteristics (e.g., age, gender, race) to identify digital inequities. Second, we demonstrate the applicability of our framework by operationalizing each level using a novel statistical approach to create profiles of internet non-users and users based on the dimensions of divide. Finally, we present a case study based on survey responses from 2186 adults, primarily from underserved urban communities in Nashville, a large Southeastern U.S. city, to show how the empirical results from this approach can inform actionable interventions and policy changes that promote digital inclusion. © 2025 Elsevier Ltd
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