Work-Life Balance and Employee Well-Being: Exploring the Role of Flexible WorkArrangements in Enhancing Job Satisfaction and Retention Rates

In today's fast and increasingly connected world, employees are facing growing challenges in balancing their professional duties with their personal responsibilities. As a result, organizations are increasingly adopting flexible work arrangements (FWAs) to support employee wellbeing so that they are satisfied with their j ob which will ultimately lead to improved retention rates. Flexible work arrangements are one of the best tools to manage the work-life balance of working professionals so the present research is aimed to explore the role of flexible work arrangements in improving the job satisfaction and retention rates of the employees. This study was done in the Delhi NCR, and by using a purposive sampling method 623 professionals working in various service industries were included in the sample. To collect the data questionnaire with the help of Google form was circulated among the respondents and a data sheet was imparted to SPSS for further analysis.According to analysis results the employees are enjoying a good level of work-life balance and companies are offering various facilities under flexible work policies like flexible working hours followed by remote work, flexible location and job sharing. The hypotheses testing revealed that flexible work arrangements plays a significant role in enhancing job satisfaction and retention rates.