Leading a hospital in the COVID-19 pandemic: an integrative review

The objective of this review was to investigate the experiences lived by leaders during the pandemic period and their potential contributions. It is an integrative review based on the methodology proposed by Whittemore and Knafl (2005). The search was conducted in the following databases: PubMed/Medline, Embase, Scopus, Web of Science, PsycINFO, LILACS, SciELO, and CINAHL, resulting in the retrieval of 1,538 articles. In the analysis of the included articles, the difficulties faced by identified leaderships were: fear, stress, burnout syndrome, insecurity, prejudice, anger, communication problems, external challenges related to lockdown, school and daycare closures, Personal Protective Equipment, budget and funding, separation of family members from the hospital, overload, and difficulties in leading the team and leading individually. In cases where the leader managed to deal with the difficulties and shifted their focus to people-focused leadership, it was possible to confront one of the greatest health crises in history. Leadership produced positive outcomes such as streamlining, a sense of professional appreciation, improvement in continuous education, strengthening of team spirit, knowledge sharing, and development of health services.