Bridging Project Management and Design Thinking: Evidence From Digital Transformation Projects

被引：0

作者：

Grall, Margaux ^{[1
]}

Charue-Duboc, Florence ^{[1
]}

BenMahmoud-Jouini, Sihem ^{[2
]}

机构：

[1] CNRS, IP Paris, Ecole Polytech, Ctr Rech Gest i3, 828 Blvd Marechaux, F-91762 Palaiseau, France

[2] HEC Paris, GREGHEC, Paris, France

来源：

PROJECT MANAGEMENT JOURNAL | 2025年 / 56卷 / 03期

关键词：

project management; design thinking; stakeholder management; change management; organizational transformation; ethnography; MULTIPROJECT LINEAGE MANAGEMENT; STAKEHOLDER MANAGEMENT; CAPABILITIES; STRATEGIES; DILEMMAS; WORK;

D O I：

10.1177/87569728251337426

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

While recent research calls for renewing project studies, few empirical works explore how design thinking can enrich project management. Based on a longitudinal case study within a company using design thinking to implement digital transformation, we analyze how design thinking supports projects involving major managerial and operational shifts, complex stakeholder environments, and ambiguous objectives. We identify key characteristics of a human-centric project management approach that addressed the difficulties faced by digital transformation and intense change projects, and we show how it helps shaping the projects by focusing on their stakeholders.

引用

页码：390 / 410

页数：21

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