Furniture Design Considerations with Using Smart Display Tables for Customer Interactions

In the 21st century, with active policy support, the smart hardware industry ushered in rapid development of the Internet of things, big data, and other emerging technologies, which has brought people a more intelligent way of life. Smart product retail experience stores have also emerged as a result. One of the key aspects of the consumer shopping experience is highlighted by the furniture design of the smart display table. This study considers the background of consumer rejuvenation and the diversification of needs, through in-depth examination of user pain points, and output of the design of smart product display table from the user experience perspective. Analytic Hierarchy Process (AHP) and Function Analysis System Technique (FAST) are used to systematically refine the smart display table requirements, synthesize the weights of the sorting factors, quantify the demand contribution value, and transform the requirements into functional design points. The goal is to enhance the user experience, while achieving exterior styling and usage features of the smart display table. This study provides theoretical and practical support for furniture design in the smart hardware industry, emphasizing the role of consumer experience and needs in product design and providing considerations for design research.