Knowledge Management Application for Small and Medium-Sized Service-Oriented Enterprises Based on the SECI Model

被引：0

作者：

Chang, Chen ^{[1
]}

Sawaguchi, Manabu ^{[2
]}

Mori, Yasuaki ^{[3
]}

机构：

[1] Sophia Univ, Dept Global Studies, 7-1 Kioi Cho,Chiyoda Ku, Tokyo 1028554, Japan

[2] Ritsumeikan Univ, Grad Sch Technol Management, Osaka Ibaraki Campus 2-150 Iwakura Cho, Ibaraki, Osaka 5678570, Japan

[3] Waseda Univ, AI Robot Inst, 3-4-1 Okubo,Shinjuku Ku, Tokyo 1698555, Japan

来源：

INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS | 2025年 / 16卷 / 03期

关键词：

Knowledge management; Socialization Externaliza-tion Combination Internalization (SECI); nail salon; Small and Medium-Sized Enterprises (SMEs); SHARING HOSTILITY; CREATION;

D O I：

10.14569/IJACSA.2025.0160308

中图分类号：

TP301 [理论、方法];

学科分类号：

081202 ;

摘要：

This paper analyzes the current situation and development bottlenecks of small and medium-sized service industry enterprises using the T nail salon as an example. It emphasizes importance of knowledge management and proposes the need establish a knowledge system within the company that combines both humanistic and technological aspects. From the practice of using the SECI model in the T nail salon, we can also conclude that small and medium-sized service-oriented enterprises can use appropriate means and less cost to achieve effective knowledge conversion among individuals, teams, organizations, and customers, achieve orderly knowledge management, and ultimately achieve a comprehensive effect of improving the quality of enterprise services and competitiveness.

引用

页码：75 / 89

页数：15