Effects of paradoxical leadership on generation Y employees' voice behavior: Exploring the chain mediating role of employees' psychological safety and job crafting

被引:0
作者
Yu, Yanping [1 ]
Kim, Haemi [2 ]
Lu, Qing [1 ]
Qu, Hailin [3 ]
机构
[1] Qingdao Univ, Business Coll, Dept Tourism Management, 308 Ning Xia Rd, Qingdao 266071, Shandong, Peoples R China
[2] Univ Alabama, Dept Human Nutr Hospitality & Sport Management, Tuscaloosa, AL USA
[3] Oklahoma State Univ, Sch Hospitality & Tourism Management, Spear Sch Business, Stillwater, OK USA
关键词
Paradoxical leadership; generation Y; voice behavior; psychological safety; job crafting; WORK; PERFORMANCE; SATISFACTION; ANTECEDENTS; CREATIVITY; VARIABLES; EXCHANGE; SERVICE; HEALTH; VALUES;
D O I
10.1080/19368623.2025.2478886
中图分类号
F [经济];
学科分类号
02 ;
摘要
Drawing on self-determination theory, this study explores how paradoxical leadership stimulates voice behavior among generation Y hotel employees by focusing on the chain mediating role of employees' psychological safety and job crafting. Using data from 322 validated supervisor-subordinate pairs across 34 Chinese hotels via a three-wave survey, the results show that paradoxical leadership motivates employees to make constructive suggestions or identify operational inefficiencies, thereby increasing organizational efficiency. Psychological safety and job crafting exhibit a chain mediating effect in the link between paradoxical leadership and employee voice behavior. This study contributes to the hospitality literature by highlighting the under-researched mechanisms linking paradoxical leadership and voice behavior in Generation Y and the implications for hotel managers' practice.
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页数:22
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