Metaverse for logistics and supply chain management: new framework and research advances

PurposeThe metaverse has the potential to significantly impact logistics and supply chain management (LSCM). This paper aims to provide a comprehensive and systematic discussion on these potential impacts.Design/methodology/approachWe propose a seven-element framework to explain metaverse LSCM. We selected relevant research areas and collected 2,930 articles, structuring the keywords based on the seven-element framework.FindingsOur findings indicate that defining the scope and tasks is the first step in developing metaverse LSCM. Technology enhances efficiency by improving interaction, enhancing data processing capabilities, and improving resource management efficiency, while management contributes to organizational efficiency by promoting platformization, improving traceability and strengthening data governance. Metaverse LSCM enables individuals and organizations to focus on more digital and intelligent fields, with modeling being central to metaverse LSCM. We further explore the relationships between the seven elements to explain the interactive impact of metaverse LSCM and traditional LSCM.Originality/valueFirst, we identify potential new directions for LSCM. Second, we explore the influence of the metaverse on LSCM from multiple aspects. Third, we innovatively develop the seven-element framework, exploring the relationships between the elements and enhancing the previous framework. Importantly, we propose a feedback cycle (visualization-analysis-planning-control) within the modeling process.