An Integrated Framework for the Implementation of Business Intelligence Systems

The surge in data volume and the pressing need for practical decision-making tools have made Business Intelligence (BI) a pivotal tool. This paper presents the development of an integrated framework to facilitate the implementation of BI systems across diverse sectors. Conducting a thorough systematic literature review focused on BI frameworks, tools, and implementation success factors; the study examines existing literature findings. The BI success factors are presented in four thematic groups: technology, organisation, social and environment. The analysis identified data sourcing, movement and storage, processing and analysis, and visualisation and reporting as the critical components of the BI framework. This research contributes to ongoing BI studies by offering an integrated BI framework for successful implementation across sectors to enhance organisational decision-making processes and overall performance.