How "helping" can sustain the stigmatization of homeless people

The article presents findings of an ethnographic study carried out in Poland with homeless people living on the street and in a hostel. Interpretative orientation was used to ensure the opportunity to gain in-depth knowledge about their perspectives. The paper has two aims. First, it reconstructs the limits and risks of "(un)helpful help" and its impact on experiences of stigma. Second, it addresses how good intentions and policy efforts can have negative consequences, drawing on data from two separate research studies. The first research included seven male homeless people living on city streets. The second was carried out with 20 homeless people served by an agency working for homeless people. A qualitative methodology was employed for this critical ethnography, according to which the authors analyzed the data using a constructivist grounded theory approach.Findings The research revealed a number of support measures which, instead of positively changing their situation from the participants' points of view, can exacerbate it by further stigmatizing homeless people with support based on helpers' stigmatizing approaches which can compound homeless people's negative experiences of "help."Applications An understanding of the mechanisms of structural and systemic stigmatization from the participants' perspectives can help shift responsibility for their situation away from homeless people themselves toward society's responsibility as a whole. It highlights how there needs to be a change of consciousness and approaches within assistance systems, shifting the balance from an asymmetrical to a symmetrical relationship based on partnership and collaboration.