ORGANIZATIONAL ASPECTS OF THE WORK OF EMERGENCY DEPARTMENTS

被引:0
作者
Sharmenova, Saltanat [1 ]
Sulaimankulov, Ruslan [1 ]
Maltabarova, Nurila [2 ]
Irimbetov, Serik [2 ]
Zhunusov, Askar [2 ]
机构
[1] Int Univ Kyrgyzstan, Bishkek, Kyrgyzstan
[2] Astana Med Univ, Astana, Kazakhstan
来源
REVISTA GESTAO & TECNOLOGIA-JOURNAL OF MANAGEMENT AND TECHNOLOGY | 2024年 / 24卷
关键词
Organizational structure; Emergency department; Emergency care; Optimization; Healthcare management; MANAGEMENT; HEALTH;
D O I
10.20397/2177-6652/2024.v24.2866
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Objective: This article focuses on analyzing the organizational aspects of emergency departments within the healthcare system. It aims to evaluate the structure, staffing, technical equipment, and quality management systems that are essential for efficient emergency care. The study also discusses the role of triage, primary diagnostics, and coordination with other healthcare services in emergency departments. Methods: A comprehensive analysis was conducted, combining qualitative and quantitative research methods. Data were gathered from field studies, surveys, and interviews with medical and administrative personnel in emergency departments. Quantitative data were analyzed using statistical tools, while thematic analysis was employed for qualitative insights. Results: The findings highlight the importance of an optimized organizational structure, proper staffing, and advanced technical equipment for the effective functioning of emergency departments. Key elements such as triage processes, patient care coordination, and the use of monitoring systems were identified as critical factors in improving service quality. Challenges such as staff shortages and outdated equipment were also noted. Contribution: This study provides valuable recommendations for improving the management and operational efficiency of emergency departments. It emphasizes the importance of continuous staff training, updated technical equipment, and the implementation of advanced quality control systems to enhance patient outcomes. Conclusion: Effective management of emergency departments requires an integrated approach involving proper organization, adequate resources, and continuous quality improvement. By addressing the challenges in staffing and equipment, healthcare providers can ensure better emergency care services and patient safety.
引用
收藏
页码:197 / 208
页数:12
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