Complexity Measurement for Assembly of Personalized Products

Today, industries need processes that rapidly meet customer needs and preferences. The assembly process is a breaking point that brings many challenges especially when a customer decides about the configuration of the product. This causes a high variety of information in the system and its uncertainty. Since complexity caused by personalized products affects assembly performances, research in recent years has focused on approaches to complexity measurement, such as information theory, axiomatic design and heuristic approaches. This paper illustrates the example of the application of the complexity measurement on the assembly process for personalized products. There is a discussion on the link between complexity measurement and process performances and the role of complexity measurement for managing processes. The research on complexity measurement had made it possible to detect the maximum complexity on the workstation to make changes if necessary. The importance of new technologies that enable the application of complexity measurement in the real industrial environment is emphasized.