In this article, we argue that using puppetry as a tool for arts-based research can enhance existing health and disability communication scholarship. We position interdisciplinary puppetry research alongside concepts and theories of interest to communication scholars, including entertainment education, embodiment and performance, communicated narrative sense-making, and dialogue. Then, we share an illustrative case study from our research with the nonprofit organization, MicheLee Puppets. Drawing from interviews with five puppeteers, we describe how the Live Puppet Chat program created unexpected opportunities to connect with neurodiverse spectators during the COVID-19 pandemic. Our "crystalized" narrative and thematic analysis demonstrates how puppeteers used puppet-objects to facilitate dialogue with chat participants. This involved (a) suspending disbelief, (b) suspending judgment, (c) communicating through the lens of (neurodiverse) empowerment, and (c) improvising for empowerment.