Consumer-brand relationship;
Fandom;
Social media use;
Celebrity worship;
Brand love;
Online brand advocacy;
Generation Z;
WORD-OF-MOUTH;
SOCIAL MEDIA;
PARASOCIAL INTERACTION;
OUTCOMES;
EQUITY;
MODEL;
IDENTIFICATION;
ANTECEDENTS;
PERSONALITY;
ENGAGEMENT;
D O I:
10.1108/JPBM-03-2024-5020
中图分类号:
F [经济];
学科分类号:
02 ;
摘要:
PurposeThis study aims to investigate the interrelationship among consumers, celebrities and brands within social media environments. It proposes a theoretical framework based on an integrative approach that combines parasocial relationship theory and the meaning transfer model.Design/methodology/approachThis study collected data from 342 Generation Z fans, and structural equation modeling was used for the analysis.FindingsThe results revealed that social media use strongly affects celebrity worship, but its impacts on brand love and online brand advocacy are weak. Celebrity worship significantly influences brand love; however, the relationship with online brand advocacy is nonsignificant, highlighting the crucial mediating role of brand love. The mediating effects of celebrity worship and brand love significantly strengthened the relationship between social media use and online brand advocacy.Originality/valueBy using an integrative approach, this study advances the understanding of the dynamics of consumer-brand relationships, revealing the serial mediating path that highlights the roles of celebrity worship and brand love.
机构:
Parahyangan Catholic Univ, Fac Econ, Dept Management, Bandung, IndonesiaParahyangan Catholic Univ, Fac Econ, Dept Management, Bandung, Indonesia
Audria, Ulfi
Susan, Marcellia
论文数: 0引用数: 0
h-index: 0
机构:
Maranatha Christian Univ, Fac Business, Dept Management, Bandung, IndonesiaParahyangan Catholic Univ, Fac Econ, Dept Management, Bandung, Indonesia
Susan, Marcellia
Gomulia, Budiana
论文数: 0引用数: 0
h-index: 0
机构:
Parahyangan Catholic Univ, Fac Econ, Bandung, IndonesiaParahyangan Catholic Univ, Fac Econ, Dept Management, Bandung, Indonesia
Gomulia, Budiana
JOURNAL OF EASTERN EUROPEAN AND CENTRAL ASIAN RESEARCH,
2023,
10
(05):
: 727
-
740
机构:
SunYat sen Univ, Sch Tourism Management, Guangzhou, Peoples R China
Minist Culture & Tourism China, Key Lab Sustainable Tourism Smart Assessment Techn, Beijing, Peoples R ChinaSunYat sen Univ, Sch Tourism Management, Guangzhou, Peoples R China
Zhang, Hui
Xu, Honggang
论文数: 0引用数: 0
h-index: 0
机构:
SunYat sen Univ, Sch Tourism Management, Guangzhou, Peoples R China
Minist Culture & Tourism China, Key Lab Sustainable Tourism Smart Assessment Techn, Beijing, Peoples R China
Sun Yat sen Univ, Sch Tourism Management, Bldg 329,135 Xingangxi Rd, Guangzhou 510275, Peoples R ChinaSunYat sen Univ, Sch Tourism Management, Guangzhou, Peoples R China