Love me, love my endorsed brand: unveiling the impact of Generation Z fan's celebrity worship on online brand advocacy

被引:0
|
作者
Suprawan, Lokweetpun [1 ]
Oentoro, Wanny [2 ]
Suttharattanagul, Sarinya L. [3 ,4 ]
机构
[1] Mahidol Univ, Int Coll, Nakhon Pathom, Thailand
[2] Thammasat Univ, Coll Innovat, Thailand & Sch Business & Technol, Bangkok, Thailand
[3] Webster Univ, Geneva Campus, Bellevue, Switzerland
[4] Bangkok Univ, Bangkok, Thailand
关键词
Consumer-brand relationship; Fandom; Social media use; Celebrity worship; Brand love; Online brand advocacy; Generation Z; WORD-OF-MOUTH; SOCIAL MEDIA; PARASOCIAL INTERACTION; OUTCOMES; EQUITY; MODEL; IDENTIFICATION; ANTECEDENTS; PERSONALITY; ENGAGEMENT;
D O I
10.1108/JPBM-03-2024-5020
中图分类号
F [经济];
学科分类号
02 ;
摘要
PurposeThis study aims to investigate the interrelationship among consumers, celebrities and brands within social media environments. It proposes a theoretical framework based on an integrative approach that combines parasocial relationship theory and the meaning transfer model.Design/methodology/approachThis study collected data from 342 Generation Z fans, and structural equation modeling was used for the analysis.FindingsThe results revealed that social media use strongly affects celebrity worship, but its impacts on brand love and online brand advocacy are weak. Celebrity worship significantly influences brand love; however, the relationship with online brand advocacy is nonsignificant, highlighting the crucial mediating role of brand love. The mediating effects of celebrity worship and brand love significantly strengthened the relationship between social media use and online brand advocacy.Originality/valueBy using an integrative approach, this study advances the understanding of the dynamics of consumer-brand relationships, revealing the serial mediating path that highlights the roles of celebrity worship and brand love.
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页数:16
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