Opening the black box of entrepreneurial team conflict: how does entrepreneurial team conflict affect entrepreneurial performance?

PurposeCompared to the occurrence of conflict in general teams in organizations, conflict occurrence in entrepreneurial teams is more prevalent and intense. However, previous studies have found inconsistent relationships between entrepreneurial team conflict and performance, and the mechanisms underlying this relationship remain in the "black box." Drawing on the motivated information processing in groups theory, this study aims to investigate how and when entrepreneurial team conflict influences entrepreneurial performance.Design/methodology/approachThe authors collected survey data from 190 entrepreneurs across 58 entrepreneurial teams in China. The hypothesized relationships were examined through path analysis using the Mplus7.0 program.FindingsEntrepreneurial team relationship conflict is negatively related to entrepreneurial performance mediated through team behavioral integration. Conversely, there exists a curvilinear (U-shaped) relationship between entrepreneurial team task conflict and entrepreneurial performance, also mediated through team behavioral integration. Furthermore, the curvilinear relationship between entrepreneurial team task conflict and team behavioral integration is strengthened by team contractual governance, whereas the relationship between entrepreneurial team relationship conflict and team behavioral integration is not moderated by team contractual governance.Originality/valueThis study contributes to a deeper understanding of the relationship between entrepreneurial team conflict and performance by identifying the mediating mechanism and boundary condition. The finding of a U-shaped relationship between entrepreneurial team task conflict and entrepreneurial performance underscores the uniqueness of the entrepreneurial team context, offering new empirical insights for future conflict research.