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Exploring Sentiment Analysis and Visitor Satisfaction along Urban Liner Trails: A Case of the Seoul Trail, South Korea
被引:1
|作者:
Lee, Sumin
[1
]
Chung, Won Ji
[2
]
Jeong, Chul
[3
]
机构:
[1] Tourism Sci Soc Korea, Seoul 06150, South Korea
[2] Univ Florida, Dept Tourism Hospitality & Event Management, Gainesville, FL 32603 USA
[3] Hanyang Univ, Div Tourism Sci, Seoul 04763, South Korea
来源:
关键词:
trail;
urban development;
visitor satisfaction;
sentiment analysis;
sustainable management;
WALKING TRAILS;
PHYSICAL-ACTIVITY;
TOURISM;
SUSTAINABILITY;
DETERMINANTS;
ASSOCIATIONS;
PREFERENCES;
ATTRACTIONS;
NETWORK;
HIKING;
D O I:
10.3390/land13091349
中图分类号:
X [环境科学、安全科学];
学科分类号:
08 ;
0830 ;
摘要:
Increasing public health awareness has stressed the significance of the mental and physical benefits of outdoor activities. Government involvement and support for urban redevelopment projects in Korea, such as Seoul Dulle-gil, connected previously disconnected green spaces. Despite the ecological and cultural importance of urban spaces, their impact on residents and tourists and their role in exploring the city's dynamic remains limited. This study aims to evaluate how green space activities engage in sustainable land management and offer insights into surrounding communities. A quantitative big data research method was employed, analyzing 3995 online blog post reviews using Python code, and sentiment analysis conducted with pandas and KoNLPy's Okt library. The results indicated that sentiment scores were generally higher in sections located south of the Han River. Among the eight trail courses, courses 6, 3, 4, and 5, located south of the Han River, exhibited higher sentiment scores compared to courses 7, 8, 2, and 1, located north of the Han River, which showed lower satisfaction levels. Among the 16 characteristics influencing visitor satisfaction, the study emphasized the importance of potential space maintenance to enhance trail user safety and community well-being, contributing to sustainable land management.
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页数:15
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