ANALYSING THE INTER-DEPENDENCIES BETWEEN SUSTAINABILITY PERFORMANCE INDICATORS OF SMES: AN EXPLORATORY APPROACH USING ISM

The primary objective of this research is to analyze the interconnections among sustainability performance indicators within mining industries operating as Small and Medium Scale Enterprises in Kerala, India. The study introduces a hierarchical model for performance metrics. Initially, performance indicators are identified through a comprehensive literature review. Subsequently, a thorough questionnaire-based survey is conducted within the mining and mineral industries in Kerala to pinpoint the significant indicators relevant to the sector. The research employs Interpretive Structural Modelling (ISM) and MICMAC techniques to construct a hierarchical structure, illustrating the complex relationships among these pivotal performance metrics. Input from department managers in the industry is gathered through interviews to contribute to the development of the ISM. The findings reveal that a majority of the indicators in this category exhibit substantial driving and influencing power while maintaining independence. Organizations can leverage the proposed model for policy formulation, enabling them to manage their resources more effectively and efficiently by following a coherent roadmap.